Towards enhanced performance: an integrated framework of emotional valence, arousal, and task demand.
Extensive evaluations exist concerning the linkage between objective task demands and subsequent effects on user performance. However, the human user also experiences a range of emotions related to external task demands. Problematically, little is known about the associations between emotional valen...
| Publicado en: | Ergonomics Vol. 67; no. 12; pp. 2082 - 2096 |
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| Autores principales: | , , , , |
| Formato: | tables/charts Journal Article |
| Publicado: |
Taylor & Francis Ltd
Dec2024
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=181134439&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 181134439 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 00140139 ERO jtl: Ergonomics issn: 00140139 maglogo: Y pubinfo: dt: Dec2024 vid: 67 iid: 12 pid: 377 pub: Taylor & Francis Ltd place: Philadelphia, Pennsylvania artinfo: ui: 181134439 178437085 181134439 181134439 10.1080/00140139.2024.2370440 181134439 ppf: 2082 ppct: 14 formats: tig: atl: Towards enhanced performance: an integrated framework of emotional valence, arousal, and task demand. aug: au: Schmitz-Hübsch, Alina Gruber, M. E. Diaz, Yazmin Wirzberger, Maria Hancock, P. A. affil: University of Stuttgart, Stuttgart, Germany sug: subj: Intelligent Systems Utilization Adaptation, Psychological Evaluation Adaptation, Physiological Evaluation Emotions Arousal Task Performance and Analysis Models, Theoretical Safety Automation Productivity User-Computer Interface Stress, Psychological Information Systems Adaptation, Occupational Job Performance ab: Extensive evaluations exist concerning the linkage between objective task demands and subsequent effects on user performance. However, the human user also experiences a range of emotions related to external task demands. Problematically, little is known about the associations between emotional valence, and arousal associated with the task demand–performance axis. In this paper, we advance a theoretical model concerning such interactive influences using three dimensions: (1) emotional valence, (2) arousal, and (3) task demand. The model evaluates the impact of these dimensions on user performance. It also identifies critical emotional user states, particularly those resulting in negative performance effects, as well as non-critical emotional states that can positively impact performance. Finally, we discuss the implications for affect-adaptive systems that can mitigate the impact of critical emotional states while leveraging the benefits of non-critical ones. PRACTITIONER SUMMARY: To effectively model performance and prevent errors in safety-critical human-machine systems, it is crucial to consider user states of emotional valence, arousal, and the current task demand. The proposed model enables the classification of critical and non-critical states within affect-adaptive systems. States characterised by negative valence, high arousal, and overload should be avoided to foster high performance, especially in safety-critical environments. Additionally, the present work offers recommendations for preserving and restoring non-critical states to ensure optimal performance and provides implications for training. pubtype: Academic Journal doctype: tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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