Interactive effects of users' openness and robot reliability on trust: evidence from psychological intentions, task performance, visual behaviours, and cerebral activations.
Although trust plays a vital role in human-robot interaction, there is currently a dearth of literature examining the effect of users' openness personality on trust in actual interaction. This study aims to investigate the interaction effects of users' openness and robot reliability on trust. We des...
| Publicado en: | Ergonomics Vol. 67; no. 11; pp. 1612 - 1633 |
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| Autores principales: | , , , , |
| Formato: | diagnostic images pictorial research tables/charts Journal Article |
| Publicado: |
Taylor & Francis Ltd
Nov2024
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=181135556&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 181135556 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 00140139 ERO jtl: Ergonomics issn: 00140139 maglogo: Y pubinfo: dt: Nov2024 vid: 67 iid: 11 pid: 377 pub: Taylor & Francis Ltd place: Philadelphia, Pennsylvania artinfo: ui: 181135556 176664022 181135556 181135556 10.1080/00140139.2024.2343954 181135556 ppf: 1612 ppct: 21 formats: tig: atl: Interactive effects of users' openness and robot reliability on trust: evidence from psychological intentions, task performance, visual behaviours, and cerebral activations. aug: au: Li, Mingming Guo, Fu Li, Zhixing Ma, Haiyang Duffy, Vincent G. affil: Department of Industrial Engineering, College of Management Science and Engineering, Anhui University of Technology, Maanshan, China sug: subj: Robotics Reliability Trust Evaluation Intention Task Performance and Analysis Visual Perception Brain Physiology Human Funding Source Adult Male Female Voice Walking Eye Movement Measurements Evoked Potentials Personality Adult: 19-44 years Male Female ab: Although trust plays a vital role in human-robot interaction, there is currently a dearth of literature examining the effect of users' openness personality on trust in actual interaction. This study aims to investigate the interaction effects of users' openness and robot reliability on trust. We designed a voice-based walking task and collected subjective trust ratings, task metrics, eye-tracking data, and fNIRS signals from users with different openness to unravel the psychological intentions, task performance, visual behaviours, and cerebral activations underlying trust. The results showed significant interaction effects. Users with low openness exhibited lower subjective trust, more fixations, and higher activation of rTPJ in the highly reliable condition than those with high openness. The results suggested that users with low openness might be more cautious and suspicious about the highly reliable robot and allocate more visual attention and neural processing to monitor and infer robot status than users with high openness. PRACTITIONER SUMMARY: The study could deepen practitioners' understanding of the effect of openness on trust in robots by examining the psychological intention, task performance, visual behaviours, and physiological activations. Moreover, the interaction effect could provide guidelines for designing robots adaptive to users' personalities, and the multimodal method would be practical for measuring trust in interaction. pubtype: Academic Journal doctype: diagnostic images pictorial research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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