Enhancing patient-centred chiropractic care in Canada: identifying barriers, enablers, and strategies through a qualitative needs assessment.

Background: The Canadian Chiropractic Association (CCA) initiated a quality improvement project to develop best practices aimed at enhancing the patient experience. Objectives: (1) Identify and prioritise the key moments in the new patient experience that could be improved by providing chiropractors...

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Publicado en:Chiropractic & Manual Therapies Vol. 32; no. 1; pp. 1 - 19
Autores principales: To, Daphne, Southerst, Danielle, Atkinson-Graham, Melissa, Yu, Hainan, Connell, Gaelan, Draper, Crystal, Cancelliere, Carol
Formato: research tables/charts Journal Article
Publicado: BioMed Central 11/28/2024
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Enhancing patient-centred chiropractic care in Canada: identifying barriers, enablers, and strategies through a qualitative needs assessment.
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          To, Daphne
          Southerst, Danielle
          Atkinson-Graham, Melissa
          Yu, Hainan
          Connell, Gaelan
          Draper, Crystal
          Cancelliere, Carol
        affil: https://ror.org/03jfagf20 Canadian Memorial Chiropractic College, Toronto, ON, Canada
      sug:
        subj:
          Chiropractic Practice Canada
          Patient Centered Care
          Health Services Accessibility
          Health Services Needs and Demand
          Needs Assessment
          Quality Improvement
          Attitude of Health Personnel Evaluation
          Human
          Funding Source
          Canada
          Male
          Female
          Adult
          Middle Age
          Aged
          Qualitative Studies
          Convenience Sample
          Purposive Sample
          Snowball Sample
          Semi-Structured Interview
          Thematic Analysis
          Professional Knowledge
          Behavioral Changes
          Communication Skills
          Rural Areas
          Health Resource Allocation
          Chiropractors Education
          Interprofessional Relations
          Collaboration
          Conceptual Framework
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Aged: 65+ years
          Male
          Female
      ab: Background: The Canadian Chiropractic Association (CCA) initiated a quality improvement project to develop best practices aimed at enhancing the patient experience. Objectives: (1) Identify and prioritise the key moments in the new patient experience that could be improved by providing chiropractors with focused support and resources; (2) explore views, barriers, and enablers to implementing these best practices; and (3) develop recommendations to facilitate the adoption of these practices. Methods: We conducted a qualitative needs assessment using a human-centred design approach, focused on understanding the needs and experiences of end-users to create tailored solutions. The Theoretical Domains Framework (TDF) was employed to explore chiropractors' knowledge use and behaviour change, and TDF domains were mapped to Behaviour Change Techniques (BCTs) to develop targeted strategies for addressing identified barriers and enablers. Thirteen chiropractors from across Canada participated in semi-structured interviews and related activities. Results: The key moments where participants felt they needed the most support were "treatment", "report of findings", "informed consent", "physical examination", and "before the appointment". All participants agreed with the best practices seed statements. Key barriers included gaps in knowledge, communication skills, and resource availability, particularly in rural areas. Enablers included collaboration with other health professionals, mentorship, and access to practice tools. Recommendations include enhanced training in communication and treatment planning, increased access to resources in rural areas, and fostering collaborative relationships among health professionals. Conclusion: Understanding the barriers and enablers to implementing best practices can inform targeted strategies to improve patient-centred care in chiropractic practice across Canada.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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