Exploring the needs of healthcare workers receiving psychological first aid during the COVID19 pandemic.

BACKGROUND: Healthcare workers (HCW; e.g., nurses, social workers) work in stressful conditions, a situation that has been further exacerbated by the COVID-19 pandemic. A review of the supportive role of Psychological first aid (PFA) suggested that it can protect HCW from psychological distress. Des...

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Publicado en:Work Vol. 79; no. 4; pp. 1715 - 1728
Autores principales: Bellemare, François, Laguë, Isabelle, Arenzon, Valerie, Khaldoun, Lydia, Geoffrion, Steve
Formato: research tables/charts Journal Article
Publicado: Sage Publications Inc. 2024
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Exploring the needs of healthcare workers receiving psychological first aid during the COVID19 pandemic.
      aug:
        au:
          Bellemare, François
          Laguë, Isabelle
          Arenzon, Valerie
          Khaldoun, Lydia
          Geoffrion, Steve
        affil: Department of Psychology, Université de Montréal, Montreal, Canada
      sug:
        subj:
          COVID-19 Pandemic Psychosocial Factors
          Health Personnel Psychosocial Factors
          Psychological First Aid
          Needs Assessment
          Health Services Accessibility
          Work Environment
          Support, Psychosocial
          Peer Assistance Programs
          Human
          Male
          Female
          Adult
          Middle Age
          Qualitative Studies
          Convenience Sample
          Semi-Structured Interview
          Descriptive Statistics
          Thematic Analysis
          Mental Health Services
          Occupational Health
          Organizational Culture
          Nurses
          Social Workers
          Quebec
          Peer Group
          Psychological Distress
          Anxiety
          Depression
          Mental Health
          Psychological Trauma
          Early Intervention
          Funding Source
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Male
          Female
      ab: BACKGROUND: Healthcare workers (HCW; e.g., nurses, social workers) work in stressful conditions, a situation that has been further exacerbated by the COVID-19 pandemic. A review of the supportive role of Psychological first aid (PFA) suggested that it can protect HCW from psychological distress. Despite the growing interest of PFA among public health organizations, there is a dearth of literature on its potential impact for the psychological well-being of HCW and its implementation within organizations. OBJECTIVE: This study aimed to evaluate whether PFA met the psychological needs of HCW in Montreal, Quebec. METHODS: A sample of 15 HCW who received PFA by a peer within their organization were recruited to participate in semi-structured interviews. Qualitative research using thematic analysis was conducted. RESULTS: Five themes were identified: 1) PFA satisfied participants' psychosocial needs; 2) PFA provided by peers allowed participants to feel understood and supported; 3) High availability and multiple modalities facilitated PFA access; 4) Occupational and organizational cultures hindered PFA access; and 5) Recommendations to promote the use of the PFA service. CONCLUSION: Results describe four psychosocial needs met by the PFA intervention: to have resources/strategies, to be validated, to obtain a better understanding of the psychological reactions they were experiencing, and to be guided and supported in their difficulties at work. Overall, these findings illustrate how PFA goes beyond the reduction of distress symptoms in the aftermath of a potentially traumatic event. The relevance to further the assessment of PFA's positive effects on psychological adaptation and/or recovery is also highlighted.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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