Feasibility of prospective error reporting in home palliative care: A mixed methods study.

Background: Prospectively tracking errors can improve patient safety but little is known about how to successfully implement error reporting in a home-based palliative care context. Aim: Explore the feasibility of implementing an error reporting system in a home-based palliative care program in Toro...

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Publicado en:Palliative Medicine Vol. 39; no. 1; pp. 22 - 31
Autores principales: Kurahashi, Allison M, Kim, Grace, Parry, Natalie, Hung, Vivian, Lokuge, Bhadra, Goldman, Russell, Bernstein, Mark
Formato: research tables/charts Journal Article
Publicado: Sage Publications Inc. Jan2025
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Jan2025
      vid: 39
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      pub: Sage Publications Inc.
      place: Thousand Oaks, California
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        atl: Feasibility of prospective error reporting in home palliative care: A mixed methods study.
      aug:
        au:
          Kurahashi, Allison M
          Kim, Grace
          Parry, Natalie
          Hung, Vivian
          Lokuge, Bhadra
          Goldman, Russell
          Bernstein, Mark
        affil: Temmy Latner Centre for Palliative Care, Sinai Health, Toronto, ON, Canada
      sug:
        subj:
          Home Health Care
          Palliative Care
          Treatment Errors Prevention and Control
          Patient Safety
          Human
          Multimethod Studies
          Canada
          Prospective Studies
          Semi-Structured Interview
          Interviews
          Physicians
          Descriptive Statistics
          Health Personnel
          Thematic Analysis
      ab: Background: Prospectively tracking errors can improve patient safety but little is known about how to successfully implement error reporting in a home-based palliative care context. Aim: Explore the feasibility of implementing an error reporting system in a home-based palliative care program in Toronto, Canada, and describe the possible factors that may influence uptake. Design: A convergent mixed-methods approach was used. Participants prospectively documented errors using a novel reporting tool and completed monthly surveys. Following the reporting period, we conducted a semi-structured interview exploring participants' experiences and perceived factors influencing reporting behaviors. Error, survey, and interview data were analyzed separately, then integrated for comparison. Setting and participants: Thirteen palliative care physicians from a single home-based palliative care organization in Toronto, Canada anonymously reported errors between October 2021 and September 2022. Of these, six participated in the exit interview. Results: Participants reported 195 errors; one-third (n = 65) involved internal staff or systems. Three themes describe the factors impacting the likelihood of reporting errors: (1) High levels of cognitive burden decreases the likelihood of error reporting; (2) Framing errors as opportunities to learn rather than reason for punishment improves likelihood of error reporting; (3) Knowing that error data will improve patient safety motivates individuals to report errors. Conclusions: Physicians are amenable to error reporting activities so long as data is used to improve patient safety. The collaborative nature of care in a home-based palliative care context may present unique challenges to translating error reporting to improved patient safety.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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