The Meaning of Social Support for Mental Health Service-Users: The Case Managers' Perspective.

This study sought to understand the unique types of social support salient to mental health service-users from the perspective of case managers. The sample consisted of case managers working in county mental health agencies in the southwest and west coast. Data was gathered from three focus groups a...

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Published in:Community Mental Health Journal Vol. 61; no. 2; pp. 314 - 329
Main Authors: Fitzgerald, Sandra, Chronister, Julie, Zheng, Qi Michael, Chou, Chih-Chin
Format: Article
Published: Springer Nature Feb2025
Subjects:
Online Access:View this record in EBSCOhost
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      dt: Feb2025
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        atl: The Meaning of Social Support for Mental Health Service-Users: The Case Managers' Perspective.
      aug:
        au:
          Fitzgerald, Sandra
          Chronister, Julie
          Zheng, Qi Michael
          Chou, Chih-Chin
        affil:
          https://ror.org/05ykr0121 Department of Counseling, San Francisco State University, 1600 Holloway Avenue, 94132, San Francisco, CA, USA
          https://ror.org/01khd9w51 Felton Institute, San Francisco, CA, USA
          https://ror.org/032db5x82 Rehabilitation and Mental Health Counseling Program, University of South Florida, Tampa, USA
      su:
        Arizona
        California
        Mental illness treatment
        Mental health services
        Focus groups
        Mental illness
        Social support
        Psychosocial factors
        Judgment sampling
      sug:
        subj:
          Mental illness treatment
          Mental health services
          Focus groups
          Mental illness
          Social support
          Psychosocial factors
          Arizona
          California
          Psychiatric and Substance Abuse Hospitals
          Residential Mental Health and Substance Abuse Facilities
          Offices of Mental Health Practitioners (except Physicians)
          Other Individual and Family Services
          Judgment sampling
      keyword:
        Medical and Health Sciences Public Health and Health Services
        Mental health-Service Users Case Management
        Social Support
        Medical and Health Sciences Public Health and Health Services
        Mental health-Service Users Case Management
        Social Support
      ab: This study sought to understand the unique types of social support salient to mental health service-users from the perspective of case managers. The sample consisted of case managers working in county mental health agencies in the southwest and west coast. Data was gathered from three focus groups and analyzed using NVivo 10 and Consensual Qualitative Research. Six themes were described including relational support, consistency support, validation and affirmation support, social connection support, day-to-day living support and vocational support. While the social support domains described in this study share conceptual underpinnings with traditional conceptualizations of support, our findings reveal unique types of support from the perspective of case managers. Findings from this study offer an important perspective—case managers—to the extant body of research investigating the meaning of social support for people with lived mental health experiences. Of particular interest is the finding that relational support, affirmative and validation support, and consistency support are salient case manager functions.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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