Impact of police effectiveness on public trust and public cooperation with the Somalia police service: exploring the mediating role of citizen satisfaction.
Extensive research has been conducted in Western countries on the impact of police effectiveness and how it influences citizens' perceptions and attitudes toward police institutions. However, knowledge regarding these issues in post-conflict countries, such as Somalia is still unknown and needs expl...
| Publicado en: | Cogent Social Sciences Vol. 10; no. 1; pp. 1 - 21 |
|---|---|
| Autores principales: | , |
| Formato: | Artículo |
| Publicado: |
Taylor & Francis Ltd
Jan-Dec2024
|
| Materias: | |
| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=183075004&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 183075004 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 23311886 JX4W jtl: Cogent Social Sciences issn: 23311886 maglogo: N pubinfo: dt: Jan-Dec2024 vid: 10 iid: 1 pid: 377 pub: Taylor & Francis Ltd artinfo: ui: 183075004 10.1080/23311886.2024.2327137 ppf: 1 ppct: 20 formats: tig: atl: Impact of police effectiveness on public trust and public cooperation with the Somalia police service: exploring the mediating role of citizen satisfaction. aug: au: Abdi, Ahmed-Nor Mohamed Hashi, Mohamed Bile affil: Faculty of Social Sciences, SIMAD University, Mogadishu, Somalia Department of Political Science, Asia e University, Subang Jaya, Malaysia su: Cooperation Police services Citizen satisfaction Social learning Public trustees sug: subj: Cooperation Police services Citizen satisfaction Social learning Federal police services Municipal police services Public trustees keyword: cooperation Criminal Justice Criminology and Criminal Justice Fort Worth police police effectiveness Public Administration & Management satisfaction Shun-Yung Kevin Wang Sociology & Social Policy Somalia Tarleton State University–Fort Worth Campus trust TX USA cooperation Criminal Justice Criminology and Criminal Justice Fort Worth police police effectiveness Public Administration & Management satisfaction Shun-Yung Kevin Wang Sociology & Social Policy Somalia Tarleton State University–Fort Worth Campus trust TX USA ab: Extensive research has been conducted in Western countries on the impact of police effectiveness and how it influences citizens' perceptions and attitudes toward police institutions. However, knowledge regarding these issues in post-conflict countries, such as Somalia is still unknown and needs exploration. Therefore, grounded on performance and social learning theories, this study aimed to examine how perceived police effectiveness promotes public trust in police and public cooperation with the police via the underlying mechanism of citizen satisfaction in Mogadishu, Somalia. A quantitative cross-sectional survey was used to collect data from 572 residents of various administrative units in Mogadishu, Somalia. The data were analyzed using partial least squares structural equation modeling (PLS-SEM) with SmartPLS 4.0.9.5 to test the measurement and structural models. The results uncovered a direct and indirect positive and significant impact of perceived police effectiveness on both public trust in the police and public cooperation with the police via the underlying mechanism of citizen satisfaction with the police. This study provides police agencies and policymakers with actionable recommendations. Furthermore, this study has theoretical and practical implications and offers insights for improving public perceptions of police institutions. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
|---|