In the Technological Age: The Internet and the Performance of Micro-Enterprises in Togo.

Micro-enterprises (MEs) are important players in job creation and global economic development. However, in developing countries, most fail to realise their growth potential due to challenges that include informality and a lack of quality human capital. The internet, by increasing information flows a...

Full description

Bibliographic Details
Published in:Journal of Development Studies Vol. 61; no. 3; pp. 459 - 485
Main Authors: Gbandi, Tchapo, Couchoro, Mawuli K., Afawubo, Komivi, Noglo, Yawo Agbenyegan, Djibril, Afissou
Format: Article
Published: Taylor & Francis Ltd Mar2025
Subjects:
Online Access:View this record in EBSCOhost
fields @attributes:
  recordID: 1
pdfLink:
plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=183128449&site=ehost-live
header:
  @attributes:
    shortDbName: ssf
    uiTerm: 183128449
    longDbName: Social Sciences Full Text (H.W. Wilson)
    uiTag: AN
  controlInfo:
    bkinfo:
    jinfo:
      jid:
        00220388
        JDS
      jtl: Journal of Development Studies
      issn: 00220388
      maglogo: N
    pubinfo:
      dt: Mar2025
      vid: 61
      iid: 3
      pid: 377
      pub: Taylor & Francis Ltd
    artinfo:
      ui:
        183128449
        10.1080/00220388.2024.2413084
      ppf: 459
      ppct: 26
      formats:
        fmt:
          – @attributes:
              type: T
              db: hlh
              ui: 183128449
          – @attributes:
              type: P
              db: hlh
              ui: 183128449
      tig:
        atl: In the Technological Age: The Internet and the Performance of Micro-Enterprises in Togo.
      aug:
        au:
          Gbandi, Tchapo
          Couchoro, Mawuli K.
          Afawubo, Komivi
          Noglo, Yawo Agbenyegan
          Djibril, Afissou
        affil:
          Center for Research in Applied Economics and Organization Management (CREAMO), University of Lomé, Lomé, Togo
          Economic Department, European Center for Research in Financial Economics and Business Management (CEREFIGE), University of Lorraine, Nancy, France
          Economic Department, University of Paris Nanterre, France
          Centre d'analyse et de prospective sur les Afriques (CAP-Afriques), UQAM, Canada
          Economic Department, University of Lomé, Lomé, Togo
      su:
        Internet access
        Service industries
        Electronic commerce
        Internet speed
        Wireless Internet
      sug:
        subj:
          Internet access
          Service industries
          Electronic commerce
          Service Establishment Equipment and Supplies Merchant Wholesalers
          Electronic shopping and mail-order houses
          Electronic Shopping
          Wireless Telecommunications Carriers (except Satellite)
          Internet speed
          Wireless Internet
      keyword:
        internet
        ME performance
        service sector
        internet
        ME performance
        service sector
      ab: Micro-enterprises (MEs) are important players in job creation and global economic development. However, in developing countries, most fail to realise their growth potential due to challenges that include informality and a lack of quality human capital. The internet, by increasing information flows and reducing transaction costs, can help MEs to develop. This study assesses the effect of the internet on MEs' performance in the service sector in Togo, using a large sample of 23,542 observations from the latest General Census of Businesses (RGE, 2017–2018), and exposes related channels and mechanisms. We find that MEs that adopt and use the internet are more productive than those that do not. This result remains robust to different regression methods such as instrumental variables and treatment-effects estimations. Complementary analyses show the positive effect of internet channels through applications such as e-mail, websites and e-business. We also find evidence that MEs with a Fixed internet connection perform better than those with a Mobile internet connection. Our investigations also yield interesting results regarding Togolese regions, service sub-sectors, managers' characteristics and MEs' status. This article thus highlights the need to promote digital development to enhance MEs' performance in Togo.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
    refInfo:
    copyright:
      @attributes:
        flag: N
    holdings:
      @attributes:
        islocal: N