Development and validation of a virtual learning management system usability questionnaire: A case study.

BACKGROUND: The post-pandemic era has seen a surge in the popularity of Virtual Learning Management Systems (VLMS). However, there is a noticeable lack of tools to measure the usability of these systems. As technology evolves, user needs change, necessitating updated tools for system evaluation. OBJ...

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Publicado en:Work Vol. 80; no. 1; pp. 75 - 87
Autores principales: Ghasemi, Mohamad Sadegh, Aghajafari, Raheleh, Abolaghasemi, Jamileh, Danesh, Mojtaba Khosravi, Garosi, Ehsan
Formato: research tables/charts Journal Article
Publicado: Sage Publications Inc. Jan2025
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Jan2025
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          Ghasemi, Mohamad Sadegh
          Aghajafari, Raheleh
          Abolaghasemi, Jamileh
          Danesh, Mojtaba Khosravi
          Garosi, Ehsan
        affil: Department of Ergonomics, School of Public Health, Iran University of Medical Sciences, Tehran, Iran
      sug:
        subj:
          Instrument Construction
          Instrument Validation
          Questionnaires Evaluation
          Psychometrics Evaluation
          Online Education Utilization
          Educational Technology Utilization
          Human
          Validation Studies
          Male
          Female
          Adolescence
          Adult
          Middle Age
          Aged
          Aged, 80 and Over
          Content Validity
          Learning Methods
          Teaching Methods
          Face Validity
          Reliability
          Adolescent: 13-18 years
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Aged: 65+ years
          Aged, 80 & over
          Male
          Female
      ab: BACKGROUND: The post-pandemic era has seen a surge in the popularity of Virtual Learning Management Systems (VLMS). However, there is a noticeable lack of tools to measure the usability of these systems. As technology evolves, user needs change, necessitating updated tools for system evaluation. OBJECTIVE: This study aims to develop and validate a VLMS usability questionnaire, specifically designed to assess the usability of a university learning management system METHODS: The VLMS usability tool was systematically developed based on relevant domains identified in existing literature and expert opinions. It was then tested for face validity, content validity, and reliability. In a case study, the tool was distributed among 200 students from a Medical Sciences university who had used the Navid VLMS system. RESULTS: Semi-structured interviews with experts were analyzed using directed content analysis, resulting in 21 items categorized into four domains: effectiveness, reliability, learnability, and security. The content validity index and ratio were 0.939 and 0.976, respectively. The Intra Class Correlation (ICC) estimates for each section of the questionnaire ranged from 0.8–0.9, indicating high reliability. Cronbach's alpha was 0.97, suggesting excellent internal consistency. The case study results showed that the Navid platform achieved an average usability score of 70.36, with a standard deviation of 10.6, indicating moderate to high usability. CONCLUSIONS: The VLMS usability tool is a valid and reliable instrument for assessing the usability of the Navid learning management system. It can be used to improve the usability of the Navid system and serve as a benchmark for assessing the usability of other similar VLMSs.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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