Human factors considerations for the context-aware design of adaptive autonomous teammates.

Despite the gains in performance that AI can bring to human-AI teams, they also present them with new challenges, such as the decline in human ability to respond to AI failures as the AI becomes more autonomous. This challenge is particularly dangerous in human-AI teams, where the AI holds a unique...

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Publicado en:Ergonomics Vol. 68; no. 4; pp. 571 - 588
Autores principales: Hauptman, Allyson I., Mallick, Rohit, Flathmann, Christopher, McNeese, Nathan J.
Formato: pictorial research tables/charts Journal Article
Publicado: Taylor & Francis Ltd Apr2025
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Apr2025
      vid: 68
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      pub: Taylor & Francis Ltd
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        10.1080/00140139.2024.2380341
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        atl: Human factors considerations for the context-aware design of adaptive autonomous teammates.
      aug:
        au:
          Hauptman, Allyson I.
          Mallick, Rohit
          Flathmann, Christopher
          McNeese, Nathan J.
        affil: School of Computing, Clemson University, Clemson, South Carolina
      sug:
        subj:
          Autonomy
          Artificial Intelligence
          Task Performance and Analysis
          Consciousness
          Communication
          User-Computer Interface
          Ergonomics
          Adaptation, Occupational
          Human
          Male
          Female
          Decision Making
          Descriptive Statistics
          Trust
          Emergency Nurses
          Information Management
          Male
          Female
      ab: Despite the gains in performance that AI can bring to human-AI teams, they also present them with new challenges, such as the decline in human ability to respond to AI failures as the AI becomes more autonomous. This challenge is particularly dangerous in human-AI teams, where the AI holds a unique role in the team's success. Thus, it is imperative that researchers find solutions for designing AI team-mates that consider their human team-mates' needs in their adaptation logic. This study explores adaptive autonomy as a solution to overcoming these challenges. We conducted twelve contextual inquiries with professionals in two teaming contexts in order to understand how human teammate perceptions can be used to determine optimal autonomy levels for AI team-mates. The results of this study will enable the human factors community to develop AI team-mates that can enhance their team's performance while avoiding the potentially devastating impacts of their failures. Practitioner summary: As AI becomes more autonomous, the human ability to detect and respond to their failures decreases as they become less a part of the AI's decision-making loop. This contextual inquiry study shows how human factors are affected by and should influence the design of adaptive AI team-mates in different teaming contexts.
      pubtype: Academic Journal
      doctype:
        pictorial
        research
        tables/charts
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      ougenre: Article
    language: English
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