A Novel Radiology Communication Tool to Reduce Workflow Interruptions: Clinical Evaluation of RadConnect.
Despite the importance of communication, radiology departments often depend on communication tools that were not created for the unique needs of imaging workflows, leading to frequent radiologist interruptions. The objective of this study was test the hypothesis that a novel asynchronous communicati...
| Publicado en: | Journal of Imaging Informatics in Medicine Vol. 38; no. 1; pp. 318 - 327 |
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| Autores principales: | , , , , , , , , , |
| Formato: | clinical trial research tables/charts Journal Article |
| Publicado: |
Springer Nature
Feb2025
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=184471460&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 184471460 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 29482925 NR3A jtl: Journal of Imaging Informatics in Medicine issn: 29482925 maglogo: N pubinfo: dt: Feb2025 vid: 38 iid: 1 pid: 237 pub: Springer Nature place: New York, New York artinfo: ui: 184471460 184471460 184471460 10.1007/s10278-024-01157-z 184471460 ppf: 318 ppct: 9 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: A Novel Radiology Communication Tool to Reduce Workflow Interruptions: Clinical Evaluation of RadConnect. aug: au: Sevenster, Merlijn Hergaarden, Kenneth F. M. Hertgers, Omar Kruithof, Natalie H. M. Roelofs, Joost J. H. Foster-Dingley, Jessica C. Romeijn, Stephan R. Nguyen, Duy Duc Vosbergen, Sandra Lamb, Hildo J. affil: https://ror.org/02p2bgp27 Royal Philips Electronics, High Tech Campus 34, 5656AE, Eindhoven, The Netherlands sug: subj: Radiology Information Systems Evaluation Radiology Service Communication Methods Workflow Distraction Outcome Assessment Funding Source Human Clinical Trials Radiologists Referral and Consultation Predictive Value of Tests Usability Study Structured Interview Descriptive Statistics Tomography, X-Ray Computed Electronic Health Records Comparative Studies Academic Medical Centers Netherlands Cloud Computing Mann-Whitney U Test Post Hoc Analysis Pretest-Posttest Control Group Design Neurology Thoracic Surgery Gastroenterology Care Confidence Intervals Prospective Studies ab: Despite the importance of communication, radiology departments often depend on communication tools that were not created for the unique needs of imaging workflows, leading to frequent radiologist interruptions. The objective of this study was test the hypothesis that a novel asynchronous communication tool for the imaging workflow (RadConnect) reduces the daily average number of synchronous (in-person, telephone) communication requests for radiologists. We conducted a before-after study. Before adoption of RadConnect, technologists used three conventional communication methods to consult radiologists (in-person, telephone, general-purpose enterprise chat (GPEC)). After adoption, participants used RadConnect as a fourth method. Technologists manually recorded every radiologist consult request related to neuro and thorax CT scans in the 40 days before and 40 days after RadConnect adoption. Telephone traffic volume to section beepers was obtained from the hospital telephone system for the same period. The value and usability experiences were collected through an electronic survey and structured interviews. RadConnect adoption resulted in 53% reduction of synchronous (in-person, telephone) consult requests: from 6.1 ± 4.2 per day to 2.9 ± 2.9 (P < 0.001). There was 77% decrease (P < 0.001) in telephone volume to the neuro and thorax beepers, while no significant volume change was noted to the abdomen beeper (control group). Survey responses (46% response rate) and interviews confirmed the positive impact of RadConnect on interruptions. RadConnect significantly reduced radiologists' telephone interruptions. Study participants valued the role-based interaction and prioritized worklist overview in the survey and interviews. Findings from this study will contribute to a more focused work environment. pubtype: Academic Journal doctype: clinical trial research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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