Artificial Intelligence in Medical Care – Patients' Perceptions on Caregiving Relationships and Ethics: A Qualitative Study.

Introduction: Artificial intelligence (AI) offers several opportunities to enhance medical care, but practical application is limited. Consideration of patient needs is essential for the successful implementation of AI‐based systems. Few studies have explored patients' perceptions, especially in Ger...

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Publicado en:Health Expectations Vol. 28; no. 2; pp. 1 - 15
Autores principales: Gundlack, Jana, Negash, Sarah, Thiel, Carolin, Buch, Charlotte, Schildmann, Jan, Unverzagt, Susanne, Mikolajczyk, Rafael, Frese, Thomas, Prokosch, Hans‐Ulrich, Christoph, Jan, Apfelbacher, Timo, Fluck, Carsten, Kartschmit, Nadja, Manuilova, Iryna
Formato: research tables/charts Journal Article
Publicado: Wiley-Blackwell Apr2025
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Artificial Intelligence in Medical Care – Patients' Perceptions on Caregiving Relationships and Ethics: A Qualitative Study.
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          Gundlack, Jana
          Negash, Sarah
          Thiel, Carolin
          Buch, Charlotte
          Schildmann, Jan
          Unverzagt, Susanne
          Mikolajczyk, Rafael
          Frese, Thomas
          Prokosch, Hans‐Ulrich
          Christoph, Jan
          Apfelbacher, Timo
          Fluck, Carsten
          Kartschmit, Nadja
          Manuilova, Iryna
        affil: Institute of General Practice & Family Medicine, Interdisciplinary Center of Health Sciences, Medical Faculty of the Martin Luther University Halle‐Wittenberg, Halle (Saale), Germany
      sug:
        subj:
          Artificial Intelligence Utilization
          Artificial Intelligence Ethical Issues
          Medical Care
          Patient Attitudes Evaluation
          Caregivers
          Physician-Patient Relations
          Funding Source
          Human
          Male
          Female
          Adult
          Middle Age
          Aged
          Aged, 80 and Over
          Qualitative Studies
          Descriptive Statistics
          Semi-Structured Interview
          Content Analysis
          Convenience Sample
          Purposive Sample
          Social Class
          Patient Safety
          Emotions
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Aged: 65+ years
          Aged, 80 & over
          Male
          Female
      ab: Introduction: Artificial intelligence (AI) offers several opportunities to enhance medical care, but practical application is limited. Consideration of patient needs is essential for the successful implementation of AI‐based systems. Few studies have explored patients' perceptions, especially in Germany, resulting in insufficient exploration of perspectives of outpatients, older patients and patients with chronic diseases. We aimed to explore how patients perceive AI in medical care, focusing on relationships to physicians and ethical aspects. Methods: We conducted a qualitative study with six semi‐structured focus groups from June 2022 to March 2023. We analysed data using a content analysis approach by systemising the textual material via a coding system. Participants were mostly recruited from outpatient settings in the regions of Halle and Erlangen, Germany. They were enrolled primarily through convenience sampling supplemented by purposive sampling. Results: Patients (N = 35; 13 females, 22 males) with a median age of 50 years participated. Participants were mixed in socioeconomic status and affinity for new technology. Most had chronic diseases. Perceived main advantages of AI were its efficient and flawless functioning, its ability to process and provide large data volume, and increased patient safety. Major perceived disadvantages were impersonality, potential data security issues, and fear of errors based on medical staff relying too much on AI. A dominant theme was that human interaction, personal conversation, and understanding of emotions cannot be replaced by AI. Participants emphasised the need to involve everyone in the informing process about AI. Most considered physicians as responsible for decisions resulting from AI applications. Transparency of data use and data protection were other important points. Conclusions: Patients could generally imagine AI as support in medical care if its usage is focused on patient well‐being and the human relationship is maintained. Including patients' needs in the development of AI and adequate communication about AI systems are essential for successful implementation in practice. Patient or Public Contribution: Patients' perceptions as participants in this study were crucial. Further, patients assessed the presentation and comprehensibility of the research material during a pretest, and recommended adaptations were implemented. After each FG, space was provided for requesting modifications and discussion.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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