Do you feel betrayed? Exploring the impact of workplace-induced loneliness on interactions with varied social structures.

Background: Workplace loneliness is an escalating concern, affecting employee well-being and productivity. Understanding its impact on social interactions and decision-making within professional settings is crucial for developing effective interventions. Objective: This study aims to explore how wor...

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Publicado en:Work Vol. 80; no. 4; pp. 1792 - 1803
Autores principales: Liu, Yankuan, Rau, Pei-Luen Patrick
Formato: pictorial research tables/charts Journal Article
Publicado: Sage Publications Inc. Apr2025
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Apr2025
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      pub: Sage Publications Inc.
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        atl: Do you feel betrayed? Exploring the impact of workplace-induced loneliness on interactions with varied social structures.
      aug:
        au:
          Liu, Yankuan
          Rau, Pei-Luen Patrick
        affil: Department of Industrial Engineering, Tsinghua University, Beijing, China
      sug:
        subj:
          Betrayal
          Loneliness
          Work Environment
          Interpersonal Relations
          Health Behavior Evaluation
          Emotions
          Cognition
          Occupational Health
          Human
          Funding Source
          Male
          Female
          Decision Making
          Experimental Studies
          Task Performance and Analysis
          Trust
          Comparative Studies
          Questionnaires
          Wilcoxon Rank Sum Test
          Descriptive Statistics
          Male
          Female
      ab: Background: Workplace loneliness is an escalating concern, affecting employee well-being and productivity. Understanding its impact on social interactions and decision-making within professional settings is crucial for developing effective interventions. Objective: This study aims to explore how workplace-induced loneliness influences individuals' interactions with social groups, individuals, and computer programs, and to assess the behavioral, cognitive, and emotional outcomes of these interactions. To explain these observed phenomena, the Workplace Loneliness-Driven Social Response (WL-SR) model is proposed. Methods: A dark factory decision-making experiment was designed and conducted, where participants underwent loneliness induction before engaging in tasks that required interactions with different social structures. The study measured changes in trust, emotional responses, neural activities, and decision-making processes to evaluate the impact of loneliness. Results: The findings indicate that loneliness significantly increases distrust and dishonesty in interactions with social groups, leading to higher dissatisfaction and negative emotional responses. Conversely, interactions with a social individual were marked by increased reliability and more positive attributions, which mitigated feelings of loneliness. The WL-SR model, integrating stress-related fight-or-flight and tend-and-befriend responses, elucidates these outcomes. Conclusions: This study reveals how workplace loneliness affects trust and social interactions in professional settings. It highlights the negative impact on group interactions and the potential for individual interactions to reduce loneliness. The findings contribute to the understanding of how human psychology interacts with digital communication in the workplace, emphasizing the role of computers in mediating responses to loneliness.
      pubtype: Academic Journal
      doctype:
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        research
        tables/charts
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      ougenre: Article
    language: English
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