Multicriteria decision model for ranking the performance of remote work activities: Case study in a call center company in Brazil.

Background: The world has rapidly experienced a shift in the work environment due to a global need brought about by the COVID-19 pandemic and the recognition of the advantages that remote work presents for companies engaged in processes and customer service. However, not all employees exhibit the sa...

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Detalles Bibliográficos
Publicado en:Work Vol. 80; no. 4; pp. 1900 - 1913
Autores principales: da Silva, Aleson Belo, Marques, Amanda Braga, da Costa Junior, João Florêncio, de Souza, Ricardo Pires
Formato: research tables/charts Journal Article
Publicado: Sage Publications Inc. Apr2025
Acceso en línea:Ver este registro en EBSCOhost