Performance ranking, span of control, and grassroots government responsiveness.

Policy makers have increasingly relied on performance ranking regimes based on information collected through public complaint systems to improve grassroots governments' accountability, transparency, and responsiveness. This article contributes to the existing literature by examining whether grassroo...

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Publicado en:Review of Policy Research Vol. 42; no. 3; pp. 607 - 629
Autores principales: Zhang, Youlang, Zhai, Wenkang, Li, Wenzhao
Formato: Artículo
Publicado: Wiley-Blackwell May2025
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: May2025
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        atl: Performance ranking, span of control, and grassroots government responsiveness.
      aug:
        au:
          Zhang, Youlang
          Zhai, Wenkang
          Li, Wenzhao
        affil: School of Public Administration and Policy, Capital Development and Governance Institute, Renmin University of China, Beijing, China
      su:
        Leadership
        Government accountability
      sug:
        subj:
          Leadership
          Government accountability
      keyword:
        government responsiveness
        grassroots governments
        ICT complaint systems
        performance ranking
        span of control
        capacidad de respuesta del gobierno
        gobiernos de base
        rango de control
        ranking de desempeño
        sistemas de quejas de TIC
        基层政府
        政府响应度
        管理跨度
        绩效排名
        ICT投诉系统
        government responsiveness
        grassroots governments
        ICT complaint systems
        performance ranking
        span of control
        capacidad de respuesta del gobierno
        gobiernos de base
        rango de control
        ranking de desempeño
        sistemas de quejas de TIC
        基层政府
        政府响应度
        管理跨度
        绩效排名
        ICT投诉系统
      ab: Policy makers have increasingly relied on performance ranking regimes based on information collected through public complaint systems to improve grassroots governments' accountability, transparency, and responsiveness. This article contributes to the existing literature by examining whether grassroots governments strategically adjust their responsiveness according to their ranking positions and the number of their peers that are supervised by the same superior government (i.e., span of control). To test the theorized relationships, we built an original panel dataset consisting of monthly responsiveness information and socioeconomic and leadership characteristics of 333 grassroots governments in Beijing, China from February 2019 to December 2020. Our empirical findings consistently show that having a high/low ranking is associated with a decrease/increase in grassroots governments' responsiveness in the next period. Additionally, as the span of control increases, the effect of ranking position on responsiveness changes among grassroots governments weakens. A series of robustness checks were used to validate the theorized relationships.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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