Knowledge Workers of the Digital World, Unite! Knowledge Workers’ Workplace Surveillance and Hidden Transcripts in China.

In the aftermath of the COVID-19 pandemic, there is a growing use of Information and Communication Technology (ICT) for the purposes of labor control and surveillance. This trend significantly affects the knowledge workers who are deeply connected with ICT. However, there is a lack of studies tackli...

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Publicado en:International Journal of Communication (19328036) Vol. 18; pp. 3163 - 3185
Autores principales: WEIMING YE, LUMING ZHAO
Formato: Artículo
Publicado: University of Southern California, USC Annenberg Press 2024
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      pub: University of Southern California, USC Annenberg Press
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        atl: Knowledge Workers of the Digital World, Unite! Knowledge Workers’ Workplace Surveillance and Hidden Transcripts in China.
      aug:
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          WEIMING YE
          LUMING ZHAO
        affil:
          Peking University, China.
          Fudan University, China.
      su:
        China
        Work environment
        COVID-19 pandemic
        Knowledge workers
        Digital technology
      sug:
        subj:
          Work environment
          COVID-19 pandemic
          China
          Knowledge workers
          Digital technology
      keyword:
        hidden transcripts
        knowledge workers
        meaning of work
        workplace surveillance
        hidden transcripts
        knowledge workers
        meaning of work
        workplace surveillance
      ab: In the aftermath of the COVID-19 pandemic, there is a growing use of Information and Communication Technology (ICT) for the purposes of labor control and surveillance. This trend significantly affects the knowledge workers who are deeply connected with ICT. However, there is a lack of studies tackling the perceptions of knowledge workers regarding surveillance, its impact on their work practices, and how they push back against it. Based on Scott’s concept of hidden transcripts, this article studies the workplace surveillance faced by Chinese knowledge workers and their responses and reveals the complex interplay between workplace control, the meaning of work, and hidden transcripts. Based on the findings of 13 in-depth interviews and the analysis of the content of 3,205 Weibo posts, 4 themes are identified in the discussions about the work of Chinese knowledge workers, the influence of their perceived meaning of work on their interpretation of surveillance, and the specific strategies of their hidden transcripts. The paradoxical role of ICT is demonstrated in labor rights as sites of surveillance and counter- surveillance, especially digital platforms. Furthermore, a more comprehensive internal view of the survival dynamics among knowledge workers is provided.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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