“They Know Everything”: Folk Theories, Thoughts, and Feelings About Dataveillance in Media Technologies.

Dataveillance refers to the automated, continuous, and unspecific collection, storage, and processing of digital traces. This study explores individuals’ perspectives on dataveillance in media technologies by investigating their folk theories, thoughts, and feelings. Through in-depth interviews with...

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Publicado en:International Journal of Communication (19328036) Vol. 18; pp. 2710 - 2731
Autores principales: ZHANG, DONG, BOERMAN, SOPHIE C., HENDRIKS, HANNEKE, VAN DER GOOT, MARGOT J., ARAUJO, THEO, VOORVELD, HILDE
Formato: Artículo
Publicado: University of Southern California, USC Annenberg Press 2024
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      pub: University of Southern California, USC Annenberg Press
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        atl: “They Know Everything”: Folk Theories, Thoughts, and Feelings About Dataveillance in Media Technologies.
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          ZHANG, DONG
          BOERMAN, SOPHIE C.
          HENDRIKS, HANNEKE
          VAN DER GOOT, MARGOT J.
          ARAUJO, THEO
          VOORVELD, HILDE
        affil:
          University of Amsterdam, The Netherlands.
          Wageningen University & Research, The Netherlands.
          Radboud University, The Netherlands.
      su:
        Digital media
        Electronic data processing
        Belief & doubt
        Media literacy
        Psychological adaptation
      sug:
        subj:
          Digital media
          Electronic data processing
          Belief & doubt
          Media literacy
          Psychological adaptation
          Data Processing, Hosting, and Related Services
          Internet Publishing and Broadcasting and Web Search Portals
      keyword:
        coping strategy
        dataveillance
        feeling
        folk theory
        surveillance
        thought
        coping strategy
        dataveillance
        feeling
        folk theory
        surveillance
        thought
      ab: Dataveillance refers to the automated, continuous, and unspecific collection, storage, and processing of digital traces. This study explores individuals’ perspectives on dataveillance in media technologies by investigating their folk theories, thoughts, and feelings. Through in-depth interviews with participants aged 18 to 86 years, we identified 3 prominent folk theories, which illustrated how individuals make sense of corporate, technology, and state dataveillance. Thoughts and feelings about dataveillance were mixed: Participants perceived a power imbalance, had concerns over unethical practices and their privacy, and found dataveillance violating and creepy; meanwhile, they recognized that dataveillance improved user experiences, brought benefits beyond the realm of technology, and was “smart.” More importantly, we identified 4 cognitive coping strategies people used to rationalize their technology use under dataveillance: Resigning, self-empowering, downplaying, and sympathizing. These findings offer insights into individuals’ beliefs about and responses to dataveillance, providing important implications for policy makers and media literacy programs.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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