Automated Monitoring in the Workplace: The Devolution of Recognition.
This afterword situates the phenomenon of “bossware” within the current tendency of automation to facilitate processes of “social recession.” This latter term refers to the ways in which recent developments in media technology facilitate tracking and monitoring at a distance. Remote work and the gig...
| Published in: | International Journal of Communication (19328036) Vol. 18; pp. 3205 - 3212 |
|---|---|
| Main Author: | |
| Format: | Article |
| Published: |
University of Southern California, USC Annenberg Press
2024
|
| Subjects: | |
| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=185245629&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 185245629 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 19328036 3836 jtl: International Journal of Communication (19328036) issn: 19328036 maglogo: N pubinfo: dt: 2024 vid: 18 pid: 16336 pub: University of Southern California, USC Annenberg Press artinfo: ui: 185245629 ppf: 3205 ppct: 7 formats: tig: atl: Automated Monitoring in the Workplace: The Devolution of Recognition. aug: au: ANDREJEVIC, MARK affil: Monash University, Australia. su: Technological innovations Face-to-face communication Electronic data processing Automation Gig economy sug: subj: Technological innovations Face-to-face communication Electronic data processing Data Processing, Hosting, and Related Services Automation Gig economy keyword: gig economy panopticon scientific management social recession surveillance surveillance capitalism gig economy panopticon scientific management social recession surveillance surveillance capitalism ab: This afterword situates the phenomenon of “bossware” within the current tendency of automation to facilitate processes of “social recession.” This latter term refers to the ways in which recent developments in media technology facilitate tracking and monitoring at a distance. Remote work and the gig economy demonstrate how these technologies promise to reconfigure the firm in ways that reinforce broader logics of casualization and subcontracting that characterize “flexible” accumulation. Managing large-scale, flexible, distanced employment requires automated forms of recognition that now stand in for faceto-face relationships in the workplace. As in the case of the consumer-facing side of the online economy, social recession does not eliminate sociality but runs it through platforms that automatically collect and process interaction data. The result is what this article describes as the “devolution” of recognition—increasingly associated with automated forms of biometric identification and tracking. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
|---|