Data Entry and Decision Chains: Distributed Responsibility and Bureaucratic Disempowerment in the UK's Universal Credit Programme.
Digitalising public programmes creates new accountability challenges, many of which are under-theorised. Using Universal Credit to illustrate its points, this article argues that the distributed infrastructures upon which digital government programmes rely create extended chains of decision-making a...
| Publicado en: | Oxford Journal of Legal Studies Vol. 45; no. 2; pp. 415 - 447 |
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| Autores principales: | , |
| Formato: | Artículo |
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Oxford University Press / USA
Summer2025
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=hlh&AN=186053978&site=ehost-live header: @attributes: shortDbName: hlh uiTerm: 186053978 longDbName: Humanities International Complete uiTag: AN controlInfo: bkinfo: jinfo: jid: 01436503 BJ4 jtl: Oxford Journal of Legal Studies issn: 01436503 maglogo: N pubinfo: dt: Summer2025 vid: 45 iid: 2 pid: 622 pub: Oxford University Press / USA artinfo: ui: 186053978 10.1093/ojls/gqaf006 ppf: 415 ppct: 32 formats: fmt: – @attributes: type: T – @attributes: type: P size: 719KB tig: atl: Data Entry and Decision Chains: Distributed Responsibility and Bureaucratic Disempowerment in the UK's Universal Credit Programme. aug: au: Adelmant, Victoria Raso, Jennifer su: Decision making in law Data entry Internet in public administration Public administration Administrative law sug: subj: Decision making in law Data entry Internet in public administration Public administration Administrative law keyword: administrative justice administrative law automated decision making privatisation ab: Digitalising public programmes creates new accountability challenges, many of which are under-theorised. Using Universal Credit to illustrate its points, this article argues that the distributed infrastructures upon which digital government programmes rely create extended chains of decision-making actors. Each link along the chain is responsible for decision-making components, such as data entry and interpretation. This phenomenon has three significant effects. First, it distributes administrative responsibilities widely. Second, it 'publicises' actors previously considered 'private', by integrating companies and landlords into public decision-making processes. Third, it bureaucratically disempowers, because it makes it difficult for all actors to recognise and address errors. In some cases, it prevents them from knowing they are involved in decision-making processes at all. Drawing on public administration, socio-legal studies and public law scholarship, we reconceptualise 'administrative burden', 'bureaucratic disentitlement' and 'privatisation' to show how this distribution of responsibilities within novel 'decision chains' raises critical questions for public law. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: Y custom: © 2019 Oxford University Press. item: Oxford Journal of Legal Studies holder: Oxford University Press / USA dt: @attributes: year: 2025 holdings: @attributes: islocal: N |
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