Perspectives and needs of assistive technology advisors and suppliers in Queensland, Australia.

Purpose: An assistive technology ecosystem requires co-ordinated collaboration between policy, products, provision processes, and personnel. A needs assessment was conducted of the assistive technology sector in Queensland to examine these components from the perspective of all key stakeholders. Mat...

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Publicado en:Disability & Rehabilitation: Assistive Technology Vol. 20; no. 5; pp. 1403 - 1413
Autores principales: Gustafsson, Louise, Shirota, Camila, Di Tommaso, Amelia, Hodson, Tenelle, Hogan, Christy, Bissett, Michelle
Formato: research tables/charts Journal Article
Publicado: Taylor & Francis Ltd Jul2025
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Jul2025
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      pub: Taylor & Francis Ltd
      place: Philadelphia, Pennsylvania
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        10.1080/17483107.2025.2453432
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        atl: Perspectives and needs of assistive technology advisors and suppliers in Queensland, Australia.
      aug:
        au:
          Gustafsson, Louise
          Shirota, Camila
          Di Tommaso, Amelia
          Hodson, Tenelle
          Hogan, Christy
          Bissett, Michelle
        affil: School of Health Sciences and Social Work, Griffith University, Queensland, Australia
      sug:
        subj:
          Assistive Technology Services Labor Supply
          Assistive Technology Devices Supply and Distribution
          Assistive Technology
          Consultants
          Needs Assessment
          Queensland
          Funding Source
          Human
          Multimethod Studies
          Quantitative Studies
          Qualitative Studies
          Exploratory Research
          Quality of Health Care
          Referral and Consultation
          Health Services Accessibility
          Organizational Development
          Workforce
          Focus Groups
          Interviews
          Content Analysis
          Thematic Analysis
          Descriptive Statistics
      ab: Purpose: An assistive technology ecosystem requires co-ordinated collaboration between policy, products, provision processes, and personnel. A needs assessment was conducted of the assistive technology sector in Queensland to examine these components from the perspective of all key stakeholders. Materials and Methods: This paper reports the findings of the expressed needs of the assistive technology sector as experienced by the AT advisors and suppliers. A sequential mixed methods design supported completion of a quantitative online survey (n = 29) followed by qualitative exploration with assistive technology advisors (n = 9) and suppliers (n = 6). Results: There was an identified need to address the processes that led to delays or unfavourable outcomes for AT. Despite reporting confidence in the quality of services delivered, the advisors were worried about reduced access to expert consultation and a need to better build capacity and capability in the sector. Access to AT for hire or trial was problematic with conflicting tensions identified by the advisors and suppliers. However, both worried about the impact on the agency of the AT recipient in the process. Conclusions: There are opportunities to enhance the personnel, provision, and policy aspects of the assistive technology ecosystem in Queensland. Pressure points are: workforce capacity and capability to meet the growing need; finding ways to support the trial of assistive technology required to ensure appropriate recommendations for assistive technology that is fit for purpose; and improving information from the bodies that manage funding to reduce the waste in the provision process. IMPLICATIONS FOR REHABILITATION: There is a consistent call and urgent need for increased training opportunities that develop knowledge and skills of AT advisors. Opportunities to trial AT must be expanded to support exploration of AT solutions and reduce inappropriate provision that is not fit for purpose. System level changes are required to support efficiency and efficacy in the application and approval processes.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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