A compassionate communication skills training course for staff working in cancer services.

Why you should read this article: • To reflect on the importance of compassionate communication in cancer care • To recognise that there is a gap in the provision of communication skills training for healthcare professionals • To read about the development and evaluation of a compassionate communica...

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Publicado en:Cancer Nursing Practice Vol. 24; no. 4; pp. 27 - 34
Autores principales: Ivany, Elena, Dunn, Elizabeth, Cannon, Nikki, Lavender, Verna
Formato: tables/charts Journal Article
Publicado: Royal College of Nursing of the United Kingdom (The) Jul2025
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Jul2025
      vid: 24
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      pub: Royal College of Nursing of the United Kingdom (The)
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        10.7748/cnp.2024.e1867
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        atl: A compassionate communication skills training course for staff working in cancer services.
      aug:
        au:
          Ivany, Elena
          Dunn, Elizabeth
          Cannon, Nikki
          Lavender, Verna
        affil: Research associate for nursing research, University College London Hospitals NHS Foundation Trust, London, England
      sug:
        subj:
          Cancer Care Facilities England
          Communication Skills Training
          Curriculum Development
          Compassion
          Oncology Nurses Education
          Health Personnel Education
          Cancer Patients Psychosocial Factors
          Nurse-Patient Relations
          Professional-Patient Relations
          Professional-Family Relations
          England
          Online Education
          Seminars and Workshops
          Professional Knowledge
          Feedback
      ab: Why you should read this article: • To reflect on the importance of compassionate communication in cancer care • To recognise that there is a gap in the provision of communication skills training for healthcare professionals • To read about the development and evaluation of a compassionate communication skills training course for nurses and other staff working in cancer services. People who receive treatment for cancer value empathic, compassionate communication from healthcare professionals, however there is a gap in the provision of communication skills training. To address this gap, a blended communication skills training course has been developed to support nurses and allied health professionals working in cancer care in southeast London to become more adept at communicating compassionately with patients and families. The Compassionate Communication in Cancer Care course (4Cs course) encompasses online learning modules on the principles of compassionate communication and a face-to-face workshop which aims to encourage learners to reflect on how to apply these principles in practice. Evaluation suggests the 4Cs course improves learners’ knowledge and it has received positive feedback. Future work includes longitudinal research to assess the effects of the course on learners’ behaviours and on patients’ experience of care.
      pubtype: Academic Journal
      doctype:
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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