Building an evidence engine to promote more responsive government.

Public agencies require timely and reliable evidence to adapt operations and strategies quickly to effectively tackle unanticipated challenges in service to the American people. Federal agencies are generally not well equipped to take full advantage of the resources they own to effectively align wit...

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Publicado en:Public Administration Review Vol. 85; no. 4; pp. 947 - 962
Autores principales: Munteanu, Ioana, Newcomer, Kathryn E., Best, Clifton
Formato: Artículo
Publicado: Wiley-Blackwell Jul/Aug2025
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Building an evidence engine to promote more responsive government.
      aug:
        au:
          Munteanu, Ioana
          Newcomer, Kathryn E.
          Best, Clifton
        affil:
          Alexandria Virginia,, USA
          Rockville Maryland,, USA
          Virginia Beach Virginia,, USA
      su:
        United States. General Services Administration
        Government agencies
        Decision making
        Evidence-based policy
        Key performance indicators (Management)
        Data transformations (Statistics)
        Government purchasing
        Decision support systems
        Government accountability
      sug:
        subj:
          Government agencies
          Decision making
          United States. General Services Administration
          Other federal government public administration
          Other provincial and territorial public administration
          Other local, municipal and regional public administration
          Other General Government Support
          Evidence-based policy
          Key performance indicators (Management)
          Data transformations (Statistics)
          Government purchasing
          Decision support systems
          Government accountability
      ab: Public agencies require timely and reliable evidence to adapt operations and strategies quickly to effectively tackle unanticipated challenges in service to the American people. Federal agencies are generally not well equipped to take full advantage of the resources they own to effectively align with evidence needs. Guidance has been issued to fill this gap, yet federal agencies have not fully adopted the use of evidence, especially performance data, in decision‐making. Moreover, both law and academia provide little guidance on how agencies can connect the demand and supply of knowledge. This paper discusses how the Federal Acquisition Service (FAS) of the General Services Administration (GSA) has developed and sustained a framework for collecting and transforming data into reliable evidence to inform decision‐making, that is, created an evidence engine. Federal agencies can learn from the FAS approach to improve their evidence‐building activities to achieve economies of scale, reduce costs, and increase evidence‐informed responsiveness to ever‐changing needs.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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