"It's all about trust!" a multilevel model of the effect of servant leadership on firefighters' group task performance, adaptivity and emotional exhaustion.
How and why does servant leaders' behavior influence both performance (individual and collective) and emotional exhaustion within dynamic and extreme environments such as those of firefighters? We develop and test a multilevel model that integrates the principles of servant leadership with social ex...
| Published in: | Public Administration Review Vol. 85; no. 4; pp. 1150 - 1173 |
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| Main Authors: | , , , |
| Format: | Article |
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Wiley-Blackwell
Jul/Aug2025
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| Subjects: | |
| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=186640701&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 186640701 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 00333352 PBA jtl: Public Administration Review issn: 00333352 maglogo: Y pubinfo: dt: Jul/Aug2025 vid: 85 iid: 4 pid: 480 pub: Wiley-Blackwell artinfo: ui: 186640701 10.1111/puar.13893 ppf: 1150 ppct: 23 formats: fmt: – @attributes: type: T – @attributes: type: C – @attributes: type: P size: 869KB tig: atl: "It's all about trust!" a multilevel model of the effect of servant leadership on firefighters' group task performance, adaptivity and emotional exhaustion. aug: au: Perrier, Anthony El Akremi, Assâad Manville, Caroline Molines, Mathieu affil: TBS Business School, Toulouse Cedex, France Université Toulouse 1 Capitole, TSM Research (UMR CNRS 5303), Toulouse, France KEDGE Business School Marseille, Marseille, France su: Trust Psychological burnout Social exchange Servant leadership Multilevel models Psychological resilience Collective efficacy Fire fighters sug: subj: Trust Psychological burnout Social exchange Servant leadership Multilevel models Psychological resilience Collective efficacy Fire fighters ab: How and why does servant leaders' behavior influence both performance (individual and collective) and emotional exhaustion within dynamic and extreme environments such as those of firefighters? We develop and test a multilevel model that integrates the principles of servant leadership with social exchange theory to explore how servant leadership positively influences collective task performance and how it strengthens adaptivity at the individual level and reduces emotional exhaustion. Our four‐wave and three‐source study sample comprised 303 firefighters nested in 45 fire stations. The results of multilevel structural equation model (MSEM) analyses indicate that at the individual level, servant leadership significantly predicts high adaptivity and low emotional exhaustion through the mediating influence of firefighters' felt trust and the trust climate. The implications of our results for theory and practice are discussed. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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