Healthcare Providers and Patients Perception on Telehealth Services Adoption for Post-Operative Follow-Ups at the Korle Bu Teaching Hospital (Ghana).
Introduction: Telehealth is revolutionizing healthcare, particularly in post-operative care accessibility. However, technological limitations, costs, and communication barriers hinder its full implementation. This study examines healthcare providers' and patients' perception on telehealth services a...
| Published in: | Health Services Insights pp. 1 - 13 |
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| Main Authors: | , , , , , , , , , |
| Format: | research tables/charts Journal Article |
| Published: |
Sage Publications Inc.
8/3/2025
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| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=187115018&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 187115018 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 11786329 B10H jtl: Health Services Insights issn: 11786329 maglogo: Y pubinfo: dt: 8/3/2025 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 187115018 187115018 187115018 10.1177/11786329251361611 187115018 ppf: 1 ppct: 12 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: Healthcare Providers and Patients Perception on Telehealth Services Adoption for Post-Operative Follow-Ups at the Korle Bu Teaching Hospital (Ghana). aug: au: Kissi, Jonathan Kruh, Vivian Adzakpah, Godwin Annobil, Caleb Quansah, Daniel Kwame Kwansah Appiah, Sarkodie Yaw Adwubi, Veronica Owusuwa, Kerzia Jacobell Opare, Daniel Owusu-Marfo, Joseph affil: Department of Health Information Management, School of Allied Health Sciences, University of Cape Coast, Ghana sug: subj: Surgical Patients Psychosocial Factors Health Personnel Psychosocial Factors Telehealth Utilization Postoperative Care Academic Medical Centers Ghana Health Services Accessibility Patient Attitudes Attitude of Health Personnel Human Ghana Adult Middle Age Descriptive Research Cross Sectional Studies Surveys Inpatients Hospital Units Questionnaires Purposive Sample Convenience Sample Nonprobability Sample Descriptive Statistics Data Analysis Software Summated Rating Scaling Cost Benefit Analysis Infection Control Time Factors Telecommunications Audiovisuals Quality of Health Care Confidence Patient Satisfaction Physicians Nurses Adult: 19-44 years Middle Aged: 45-64 years ab: Introduction: Telehealth is revolutionizing healthcare, particularly in post-operative care accessibility. However, technological limitations, costs, and communication barriers hinder its full implementation. This study examines healthcare providers' and patients' perception on telehealth services adoption for post-operative follow-ups at Korle Bu Teaching Hospital (KBTH), Ghana. Methodology: A descriptive cross-sectional study design was employed to collect data involving 350 participants, (doctors (29), nurses (96), and patients (225)) at KBTH's surgical department using the priori power calculation method. Participants were selected via purposive and convenience sampling. There was a pilot-tested electronic and paper questionnaire administered by trained research assistants. The instrument captured multidimensional perception indices (eg, clinical efficacy, convenience, economic burden) on validated Likert scales alongside socio-demographic and telehealth utilization covariates. Data were managed in REDCap with mandatory fields to minimize missing responses and anonymized identifiers to reduce bias. Analyses comprised descriptive statistics and proportions in IBM SPSS v26 and R v4.2.1. Results: A substantial 76.6% of stakeholders agree or strongly agree that telehealth reliably monitors minor postoperative conditions. Convenience and efficiency are paramount, with 82.9% of participants finding virtual follow-ups more convenient and 86.6% reporting significant time savings relative to in-person visits. Infection-control benefits are widely recognized (85.2%), and patient-provider rapport remains strong, with only 10.9% expressing discomfort. Major barriers include unstable broadband (83.4%), limited on-site technical support (66.0%), poor audiovisual quality (81.7%), and prohibitive data/device costs (61.4%). Key facilitators encompass robust security measures trusted by 73.8% of users, regulatory confidence (59.7%), perceived clinical equivalence (76.5%), and enhanced access for underserved populations (82.6%). Conclusion: Telehealth improves accessibility and efficiency in minor post-operative care. However, addressing technological barriers, insurance issues, and communication challenges is crucial. A hybrid approach integrating telehealth with in-person visits is recommended to enhance care quality and patient satisfaction. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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