The most used methods for evaluating health information technology systems usability: A scoping review.
Background: Health Information Technology (HIT) systems have become integral to today's health care. However, the success of such systems depends much on their usability because poor usability invites more errors and cognitive loads, ultimately affecting healthcare workers' efficiency and well-being...
| Published in: | Work Vol. 82; no. 1; pp. 22 - 35 |
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| Main Authors: | , , , |
| Format: | pictorial research systematic review tables/charts Journal Article |
| Published: |
Sage Publications Inc.
Sep2025
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| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=187409754&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 187409754 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 10519815 3RC jtl: Work issn: 10519815 maglogo: N pubinfo: dt: Sep2025 vid: 82 iid: 1 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 187409754 185180660 187409754 187409754 10.1177/10519815251333406 187409754 ppf: 22 ppct: 13 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: The most used methods for evaluating health information technology systems usability: A scoping review. aug: au: Abareshi, Fatemeh Zand, Farid Sharifian, Roxana Choobineh, Alireza affil: Research Center for Health Sciences, Institute of Health, Shiraz University of Medical Sciences, Shiraz, Iran sug: subj: Health Information Systems Evaluation Information Technology Utilization Work Environment Ergonomics Workflow Treatment Errors Prevention and Control Human Scoping Review Health Personnel User-Computer Interface Electronic Health Records Stakeholder Participation Congresses and Conferences Intensive Care Units Decision Support Systems, Clinical Picture Archiving and Communication Systems Electronic Order Entry Hospital Information Systems ab: Background: Health Information Technology (HIT) systems have become integral to today's health care. However, the success of such systems depends much on their usability because poor usability invites more errors and cognitive loads, ultimately affecting healthcare workers' efficiency and well-being. Objectives: To identify and summarize the most applied methods of HIT system evaluation, focusing on their impact on work environments and ergonomic practices. Methods: A scoping review of the literature available from January 2000 up to April 2024 was carried out. The Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews checklist (PRISMA-ScR) was used. Searches were conducted in four databases. Literature was considered for inclusion if it focused on the HIT, provided information related to the usability of these systems, and provided empirical results of the usability testing. It was written in English. Results: A total of 591 articles were initially retrieved. Manual searches of reference lists added 21 more articles. Ultimately, 48 articles met the inclusion criteria. The most used method for usability testing was the self-response category. Conclusions: While qualitative and quantitative methods have been used for usability testing, physiological methods remain underutilized. Eye tracking appeared in only a few studies, and its relationship to usability is still unclear. This study highlights the need to integrate ergonomic principles into HIT system design to enhance usability and support healthcare professional working conditions. pubtype: Academic Journal doctype: pictorial research systematic review tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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