Diabetes MESSAGES: A Learning Collaborative to Support Community Health Centers in Implementing and Sustaining Group Visits.

The goal of the Diabetes MESSAGES study was to support community health centers (CHCs) in implementing diabetes group visits (GVs). In this paper, we describe the training and technical assistance provided and evaluate implementation and sustainability. CHC teams attended in-person learning sessions...

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Published in:Journal of Ambulatory Care Management Vol. 48; no. 4; pp. 215 - 228
Main Authors: Staab, Erin M., Campbell, Amanda, Schaefer, Cynthia T., Quinn, Michael T., Li, Jefferine, Zhu, Mengqi, Wan, Wen, Baig, Arshiya A.
Format: research tables/charts Journal Article
Published: Lippincott Williams & Wilkins Oct-Dec2025
Online Access:View this record in EBSCOhost
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      dt: Oct-Dec2025
      vid: 48
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      pub: Lippincott Williams & Wilkins
      place: Baltimore, Maryland
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        atl: Diabetes MESSAGES: A Learning Collaborative to Support Community Health Centers in Implementing and Sustaining Group Visits.
      aug:
        au:
          Staab, Erin M.
          Campbell, Amanda
          Schaefer, Cynthia T.
          Quinn, Michael T.
          Li, Jefferine
          Zhu, Mengqi
          Wan, Wen
          Baig, Arshiya A.
        affil: Author Affiliations: Department of Medicine, University of Chicago, Chicago, Illinois (Ms Staab, Dr Quinn, Dr Li, Ms Zhu, Dr Wan, Dr Baig)
      sug:
        subj:
          Diabetes Mellitus Therapy
          Learning
          Collaboration
          Support, Social
          Community Health Centers
          Shared Medical Appointments
          Education, Continuing
          Staff Development Methods
          Program Implementation
          Program Evaluation
          Human
          Funding Source
          Male
          Female
          Adult
          Middle Age
          Aged
          Cooperative Behavior
          Multicenter Studies
          Community Health Services
          Health Education Methods
          Multidisciplinary Care Team
          Implementation Science
          Descriptive Statistics
          Surveys
          Professional Knowledge
          Faculty Attitudes
          Pretest-Posttest Design
          Personal Satisfaction
          Multimethod Studies
          Case Studies
          Models, Theoretical
          Goal-Setting
          Interpersonal Relations
          Adaptation, Psychological
          Prospective Studies
          Text Messaging
          Patient Participation
          Webinars
          Motivation
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Aged: 65+ years
          Male
          Female
      ab: The goal of the Diabetes MESSAGES study was to support community health centers (CHCs) in implementing diabetes group visits (GVs). In this paper, we describe the training and technical assistance provided and evaluate implementation and sustainability. CHC teams attended in-person learning sessions and regular web-based check-ins, implemented a 6-month GV program, and completed surveys and reports. We analyzed changes in staff knowledge and attitudes from pre- to post-training. We measured adoption, engagement, fidelity, tailoring, staff satisfaction, and barriers and facilitators to implementation. Using a mixed-methods multi-site case study approach, we identified factors related to sustainability. All 7 CHC teams successfully implemented GVs for 6 months; 4 continued GVs after the study period. Teams adapted the GV model to their local contexts while retaining the core elements of individual medical care, group education, goal setting, and social support. Staff enjoyed GVs and thought they benefited patients. Key factors that differed between sites that continued GVs and sites that did not were team cohesiveness, experience, and stability; success in operationalizing GV model components; ongoing adaptation and improvement; and ability to demonstrate benefits and address concerns regarding the organizational impact of GVs. The Diabetes MESSAGES learning collaborative offered a flexible GV model, a roadmap for implementation, expert coaching, and co-learning with other CHCs. CHCs succeeded in implementing diabetes GVs despite barriers. Lessons learned may be useful for others hoping to establish and maintain their own GV programs.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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