Advancing Quality and Safety Culture in Healthcare: Insights From the Evaluation of an Improvement Science Program for Nurses and Midwives.

Aims: This paper presents the outcomes and insights gained from the implementation of an Improvement Science program tailored for nursing and midwifery staff within a large local health district in New South Wales. The programme aimed to enhance frontline clinicians' confidence and capability in qua...

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Published in:Journal of Advanced Nursing (John Wiley & Sons, Inc.) Vol. 81; no. 6; pp. 3296 - 3308
Main Authors: Archer, Yasmine, Chasle, Briony, Macpherson, Amanda, Wilson, Val
Format: research tables/charts Journal Article
Published: John Wiley & Sons, Inc. Jun2025
Online Access:View this record in EBSCOhost
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      jtl: Journal of Advanced Nursing (John Wiley & Sons, Inc.)
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      dt: Jun2025
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      pub: John Wiley & Sons, Inc.
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        10.1111/jan.16697
        187575512
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        atl: Advancing Quality and Safety Culture in Healthcare: Insights From the Evaluation of an Improvement Science Program for Nurses and Midwives.
      aug:
        au:
          Archer, Yasmine
          Chasle, Briony
          Macpherson, Amanda
          Wilson, Val
        affil: Improvement Facilitator, South Western Sydney Local Health District, Liverpool New South Wales,, Australia
      sug:
        subj:
          Patient Safety
          Quality of Health Care
          Nursing Staff, Hospital Education
          Midwives Education
          Quality Improvement
          Confidence
          Clinical Competence
          Outcomes (Health Care)
          Human
          Multimethod Studies
          Program Evaluation
          Program Implementation
          Quantitative Studies
          Seminars and Workshops
          Feedback
          Qualitative Studies
          Descriptive Statistics
          Thematic Analysis
          Mentorship
          Leadership
          Nurse Educators
          Empirical Research
      ab: Aims: This paper presents the outcomes and insights gained from the implementation of an Improvement Science program tailored for nursing and midwifery staff within a large local health district in New South Wales. The programme aimed to enhance frontline clinicians' confidence and capability in quality improvement, ultimately improving patient outcomes and safety culture. Design: Through an explanatory sequential mixed‐methods evaluation study, we assessed the programme's effectiveness in building capacity, sustaining practice changes and fostering a culture of continuous improvement. Methods: Quantitative data were collected through pre‐post knowledge surveys, post workshop feedback and programme participation rates. Qualitative data were then collected via nine interviews with programme participants. Simple descriptive statistical analysis for quantitative data and a thematic analysis of qualitative data was undertaken. Data were then integrated from these multiple sources to gain a deeper understanding of the outcomes of the Improvement Science Program. Results: Key findings indicate that coaching and mentoring support significantly contributed to project completion and sustained practice changes. Structured coaching sessions, collaborative team meetings, and executive sponsorship were vital components that facilitated successful outcomes. Notably, effective leadership, often demonstrated by Clinical Nurse Educators and Consultants, played a crucial role in fostering staff collaboration and participation. Insights from qualitative interviews highlight the transformative impact of the programme on participants' skills, confidence and practice. Conclusion: The paper concludes with recommendations for future Improvement Science programs, emphasising the importance of structured coaching, accountability mechanisms, and the identification and support of future coaches. Overall, this study underscores the value of ongoing training initiatives in promoting a culture of safety, quality improvement and enhanced patient outcomes in healthcare settings. Patient or Public Contribution: This study had no patient or public contribution. Reporting Method: Adherence to Standards for Reporting Qualitative Research (SRQR) EQUATOR guidelines (see Supplementary file).
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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