Centering Community and Mediating Online Survey Threats: Case Studies from Social Work Research.

Social work scholars are increasingly conducting research using virtual spaces such as survey platforms, video interfaces, email, and online communities. Internet-based approaches can increase access to historically and socially excluded groups. However, online methods are also prone to data quality...

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Publicado en:Social Work Research Vol. 49; no. 3; pp. 185 - 193
Autores principales: Guzman, Kate Golden, Ast, Roxanna S
Formato: Artículo
Publicado: Oxford University Press / USA Sep2025
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Centering Community and Mediating Online Survey Threats: Case Studies from Social Work Research.
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          Guzman, Kate Golden
          Ast, Roxanna S
        affil:
          Kate Golden Guzman, PhD, is an independent consultant, 155 Ashland Avenue, Bala Cynwyd, PA 19004-1802, USA
          Roxanna S. Ast, PhD, is assistant professor, Department of Social Work and Child Advocacy, Montclair State University, Montclair, NJ, USA
      su:
        LGBTQ+ people
        Internet
        Foster home care
        Social work research
        Fraud
        Surveys
        Research bias
        Content mining
        Data quality
      sug:
        subj:
          LGBTQ+ people
          Internet
          Foster home care
          Social work research
          Fraud
          Other Residential Care Facilities
          All other residential care facilities
          Child and Youth Services
          Internet Publishing and Broadcasting and Web Search Portals
          Wired Telecommunications Carriers
          Other Individual and Family Services
          Surveys
          Research bias
          Content mining
          Data quality
      keyword:
        bots
        data validity
        fraudulence
        online surveys
        social work
        bots
        data validity
        fraudulence
        online surveys
        social work
      ab: Social work scholars are increasingly conducting research using virtual spaces such as survey platforms, video interfaces, email, and online communities. Internet-based approaches can increase access to historically and socially excluded groups. However, online methods are also prone to data quality issues. Findings based on fraudulent data can result in policies, programming, and services that are not reflective of the lived experiences and needs of disenfranchised groups. To ensure social workers do not perpetuate harm by reporting findings from nonrepresentative survey responses, it is imperative that our data are valid. Authors of this article used case studies to share their experiences with online survey fraud, discussing how they mitigated challenges with bots, fake respondents, and multiple responses in studies with foster care and LGBTQ+ communities. Authors share how they centered community perspectives to inform recruitment and data collection practices to increase their capacity to identify valid data. They describe a rigorous, multiphase process for assessing data validity in real time based on lessons learned. Finally, they provide reflection questions that highlight important concepts for researchers to consider when using online recruitment and survey techniques with disenfranchised groups.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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