Digital Technologies in Public Administration Networks: Systematic Literature Review and Research Avenues.
This article reviews three decades of scholarly discourse to deepen our understanding of the role of digital technologies in public administration networks. Using PRISMA methodology, a systematic review of 59 publications retrieved from the Web of Science and Scopus databases was conducted to unpack...
| Publicado en: | Administration & Society Vol. 57; no. 8/9; pp. 1051 - 1088 |
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| Autores principales: | , |
| Formato: | Literature Review |
| Publicado: |
Sage Publications Inc.
Oct2025
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=188423049&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 188423049 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 00953997 ADT jtl: Administration & Society issn: 00953997 maglogo: Y pubinfo: dt: Oct2025 vid: 57 iid: 8/9 pid: 344 pub: Sage Publications Inc. artinfo: ui: 188423049 10.1177/00953997251369090 ppf: 1051 ppct: 37 formats: tig: atl: Digital Technologies in Public Administration Networks: Systematic Literature Review and Research Avenues. aug: au: Sienkiewicz-Małyjurek, Katarzyna Zyzak, Barbara affil: Silesian University of Technology, Gliwice, Poland Norwegian University of Science and Technology, Trondheim, Norway su: Public administration Artificial intelligence Digital technology Blockchains Organizational governance Big data Groupware (Computer software) sug: subj: Public administration Artificial intelligence Other General Government Support Digital technology Blockchains Organizational governance Big data Groupware (Computer software) keyword: collaborative networks digital technology governance networks policy networks public administration systematic literature review collaborative networks digital technology governance networks policy networks public administration systematic literature review ab: This article reviews three decades of scholarly discourse to deepen our understanding of the role of digital technologies in public administration networks. Using PRISMA methodology, a systematic review of 59 publications retrieved from the Web of Science and Scopus databases was conducted to unpack and systematize existing knowledge on the foundations and evolution of digital technologies, assess their scope of application, and identify key factors influencing their use within public administration networks. Findings indicate a fragmented and uneven research landscape, with digital technologies primarily leveraged in governance and collaborative networks, rather than in policy networks. While ICT continues to serve as a foundational technology across all three domains, a notable shift is occurring: modern technologies, such as AI, blockchain, big data, and social media are gaining traction across public services, particularly in emergency response, public safety, healthcare, and education. This study provides a comprehensive overview, highlights research gaps, and suggests future research directions. pubtype: Academic Journal doctype: Literature Review src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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