CaseAIM: child welfare workers' experiences using information and communication technology for case management services.
The use of information and communication technologies (ICT) to enhance child welfare services provides innovative tools and support for child welfare workers to manage caseloads effectively. This study used the Technology Acceptance Model (TAM) to understand case managers' experiences with the CaseA...
| Publicado en: | Journal of Public Child Welfare Vol. 19; no. 5; pp. 1039 - 1059 |
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| Autores principales: | , , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Taylor & Francis Ltd
Sep-Dec2025
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=188423473&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 188423473 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 15548732 2Y68 jtl: Journal of Public Child Welfare issn: 15548732 maglogo: N pubinfo: dt: Sep-Dec2025 vid: 19 iid: 5 pid: 377 pub: Taylor & Francis Ltd place: Philadelphia, Pennsylvania artinfo: ui: 188423473 178873848 188423473 188423473 10.1080/15548732.2024.2386268 188423473 ppf: 1039 ppct: 20 formats: tig: atl: CaseAIM: child welfare workers' experiences using information and communication technology for case management services. aug: au: Stanley, Lauren H. K. Radey, Melissa Lutz, Sophia Wilke, Dina J. affil: College of Social Work, Florida State University, Tallahassee, FL, USA sug: subj: Child Welfare Information Technology Utilization Communication Mobile Applications Utilization Case Management Case Managers Psychosocial Factors Work Experiences Evaluation Attitude of Health Personnel Evaluation Task Performance and Analysis Professional-Family Relations Human Funding Source Workload Productivity Documentation Access to Information Transportation Interviews Time Management Family Professional-Client Relations Caregivers Descriptive Statistics Motivation Interview Guides Male Female Job Satisfaction Thematic Analysis Mobile Applications Skill Acquisition Referral and Consultation Conceptual Framework Qualitative Studies Male Female ab: The use of information and communication technologies (ICT) to enhance child welfare services provides innovative tools and support for child welfare workers to manage caseloads effectively. This study used the Technology Acceptance Model (TAM) to understand case managers' experiences with the CaseAIM mobile app, a tool that supports workload efficiency through documentation, case access, support, and transportation. Thematic analysis of interviews (n=11) revealed four domains of experiences with CaseAIM: time management, increased engagement with children and families, improved case management support, and challenges. Findings yield implications for agencies introducing new technologies into their workforce. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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