Joy in pharmacy: qualitative insights from a department recognition and rewards program.
Background: The Institute for Healthcare Improvement's Framework for improving joy in work, identifies recognition and rewards in supporting the wellbeing of health professionals. Despite numerous studies on recognition programs for doctors and nurses, research tailored to pharmacists remains limite...
| Publicado en: | Journal of Pharmacy Practice & Research Vol. 55; no. 5; pp. 422 - 430 |
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| Autores principales: | , , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Wiley-Blackwell
Oct2025
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=188775117&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 188775117 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 1445937X 6CKV jtl: Journal of Pharmacy Practice & Research issn: 1445937X maglogo: N pubinfo: dt: Oct2025 vid: 55 iid: 5 pid: 480 pub: Wiley-Blackwell place: Malden, Massachusetts artinfo: ui: 188775117 186307870 188775117 188775117 10.1002/jppr.70030 188775117 ppf: 422 ppct: 8 formats: fmt: – @attributes: type: T – @attributes: type: C – @attributes: type: P tig: atl: Joy in pharmacy: qualitative insights from a department recognition and rewards program. aug: au: Keshtiar, Sadaf Sheridan, Berenice Booth, Jane Jovanovic, Marianne affil: Pharmacy Department, Monash Health, Melbourne, Australia sug: subj: Happiness Morals Reward Professional Recognition Pharmacist Attitudes Work Environment Program Evaluation Human Victoria Funding Source Victoria Descriptive Research Qualitative Studies Semi-Structured Interview Surveys Interview Guides Descriptive Statistics Teamwork Compassion Leadership Feedback ab: Background: The Institute for Healthcare Improvement's Framework for improving joy in work, identifies recognition and rewards in supporting the wellbeing of health professionals. Despite numerous studies on recognition programs for doctors and nurses, research tailored to pharmacists remains limited. Aim: To evaluate a newly designed recognition and rewards program (Appreciate) by exploring nomination patterns and staff perceptions of the program's impact on workplace joy and morale. Method: In July 2023, Appreciate was implemented over four weeks in the pharmacy department at one hospital site, located in Victoria, Australia. Pharmacists and technicians were invited to nominate colleagues exemplifying organisational values. Nominations translated into points redeemable for prizes. Following the intervention, participants were invited to complete a semi‐structured interview or anonymous survey. Descriptive qualitative analysis was used to analyse nominations, interviews, and survey responses. This study was exempt due to the local policy requirements that constitute research by Monash Health Research Support Services (Reference no: RES‐23‐0000‐328Q). The justification for this exemption was as follows: the study conforms with the National Health and Medical Research Council Ethical considerations in quality assurance and evaluation activities and utilised only routinely collected data. Informed consent was obtained from all participants via the distribution of project information and completion of written consent forms. Results: Nineteen individuals participated in the study, with nine participants completing surveys and 10 individuals participating in interviews. Analysis of program nominations revealed emphasis on colleague qualities such as teamwork, compassion, and leadership. Interviews and surveys highlighted the importance of expressing gratitude whilst providing insights for Appreciate implementation. Participants perceived formal acknowledgment and personalised peer feedback as contributing to a positive workplace culture. Potential barriers to program use included pharmacist time pressures, point allocation challenges, and concerns about potential bias. Conclusion: This study demonstrates that qualities such as teamwork, compassion, and leadership are valued, whilst formal recognition and personalised feedback are pivotal in fostering a positive work environment. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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