Considerations for Creating a User-Friendly Telemedicine Service in Japan.
Telemedicine aims to slow the spread of infection, enhance the quality and cost of healthcare, and increase patient engagement and satisfaction. Recently, the Japanese government has promoted the use of telemedicine. Despite the efforts of the government, the service is not in widespread use in Japa...
| Publicado en: | Inquiry (00469580) Vol. 62; pp. 1 - 12 |
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| Autores principales: | , , , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
10/17/2025
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=188897689&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 188897689 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 00469580 INQ jtl: Inquiry (00469580) issn: 00469580 maglogo: Y pubinfo: dt: 10/17/2025 vid: 62 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 188897689 188897689 188897689 10.1177/00469580251371879 188897689 ppf: 1 ppct: 11 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: Considerations for Creating a User-Friendly Telemedicine Service in Japan. aug: au: Elokla, Nermin Moriyama, Tomohiko Murakami, Daisuke Nakashima, Naoki Nishikitani, Mariko affil: Kyushu University, Fukuoka, Japan sug: subj: Telemedicine In Old Age User-Computer Interface Health Knowledge Evaluation Human Male Female Adult Middle Age Funding Source Japan Chronic Disease Therapy Patient Satisfaction Survey Research Questionnaires Patient Attitudes Health Services Needs and Demand COVID-19 Pandemic Psychosocial Factors T-Tests Age Factors Sex Factors Health Services Accessibility Outpatients Health Education Policy Making Quantitative Studies Health Status Computer Literacy Communication Culture Quality of Health Care Health Care Delivery Physical Examination Interviews Descriptive Statistics Data Analysis Software Aged Adult: 19-44 years Middle Aged: 45-64 years Aged: 65+ years Male Female ab: Telemedicine aims to slow the spread of infection, enhance the quality and cost of healthcare, and increase patient engagement and satisfaction. Recently, the Japanese government has promoted the use of telemedicine. Despite the efforts of the government, the service is not in widespread use in Japan, even in the era of the COVID-19 pandemic. The present study aims to assess the awareness of telemedicine among Japanese older adults and learn about their experiences with the service. Furthermore, it aims to understand the patients' needs and perspectives for creating a user-friendly telemedicine service. Therefore, one hundred and ten outpatients with chronic diseases were contacted during the COVID-19 pandemic, and data were collected from them using face-to-face questionnaires. Group 1 and group 2 separately include 55 patients aged 40 to 64 years, and 65 years and above, respectively. Statistical analyses were conducted using Microsoft Excel 2019, AutoSum feature "Ʃ," with statistical significance set at P <.05 by t -test, to compare the means of the 2 groups of participants. The survey results revealed that one patient in each group (2 out of 110 people) had experience using the remote consultation service. The acceptance of telemedicine concept by age and gender was found to be greater among middle-aged adults (2.9, SD 0.7) and male patients (2.9, SD 0.6) than among older adults (2.5, SD 0.8) and female patients (2.5, SD 0.9), and the difference in each aspect was significant (P =.012, 0.024), respectively. Middle-aged adults (2.8, SD 0.6) were also found to be more willing to use the service in the future than older adults (2.5, SD 0.7), and the difference was significant (P =.037). On the other hand, the limited use of telemedicine among the study participants was due to the following main factors; limited knowledge of the service, usability challenges of technology, and cultural factors. Regarding the development of telemedicine, key recommendations were made for creating a user-friendly telemedicine that meets the needs of as many as possible of patients. In conclusion, there are challenges that affect the growth of telemedicine in Japan. Therefore, learning about the patients' perspectives and needs play an important role in increasing telemedicine utilization. The outcomes of the present study will be useful to researchers, designers, engineers, and all those interested in this field of research. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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