Implementing Collaborative Documentation in Outpatient Behavioral Health.
Objective: Person-centered care improves service engagement and retention among individuals with behavioral health challenges, but barriers to feasibility often prevent person-centered strategies from being effectively integrated into routine treatment. Collaborative documentation (CD), where provid...
| Published in: | Psychiatric Rehabilitation Journal Vol. 48; no. 4; pp. 274 - 283 |
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| Main Authors: | , |
| Format: | research tables/charts Journal Article |
| Published: |
American Psychological Association
Dec2025
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| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=189253869&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 189253869 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 1095158X PSH jtl: Psychiatric Rehabilitation Journal issn: 1095158X maglogo: N pubinfo: dt: Dec2025 vid: 48 iid: 4 pid: 34 pub: American Psychological Association place: Washington, District of Columbia artinfo: ui: 189253869 189253869 189253869 10.1037/prj0000656 189253869 ppf: 274 ppct: 9 formats: tig: atl: Implementing Collaborative Documentation in Outpatient Behavioral Health. aug: au: Matthews, Elizabeth B. Peral, Michael affil: Graduate School of Social Service, Fordham University sug: subj: Health Behavior Ambulatory Care Documentation Standards Collaboration Mental Health Services Patient Centered Care Memory Implementation Science Human Male Female Adolescence Adult Middle Age Electronic Health Records Multicenter Studies Urban Areas Counseling Medication Management Descriptive Statistics Qualitative Studies Focus Groups Semi-Structured Interview Interview Guides Thematic Analysis Data Analysis Software Adolescent: 13-18 years Adult: 19-44 years Middle Aged: 45-64 years Male Female ab: Objective: Person-centered care improves service engagement and retention among individuals with behavioral health challenges, but barriers to feasibility often prevent person-centered strategies from being effectively integrated into routine treatment. Collaborative documentation (CD), where providers complete visit notes jointly with clients during session, is designed to be a flexible and time-efficient person-centered practice that may address persistent challenges to adopting person-centered care. To date there is no work exploring the implementation of CD in behavioral health. This study utilized normalization process theory, a leading implementation framework, to understand the process of adopting CD in one outpatient behavioral health clinic. Method: Focus groups with 22 providers evaluated barriers and facilitators to implementing CD following an organizational CD training. Rapid qualitative methods were used to analyze audio-recorded data. Results: Whether providers viewed CD as a documentation strategy or as a person-centered practice shaped how it was implemented in routine care. Providers also highlighted the cognitive burden of real-time documentation as a barrier to CD implementation. The presence of organizational champions facilitated provider buy-in and increased adoption, though sustainability strategies were needed to support this in the long term. Conclusions and Implications for Practice: Findings highlight the need to better articulate the core elements of CD and achieve a unified vision of practice principles and goals, including its connection to person-centered care. In addition, basic documentation training for providers is needed to increase the feasibility of CD. Impact and Implications: This study found that collaborative documentation was an acceptable practice, but its relationship to person-centered care was not consistently understood by providers. Providers needed more support to develop clinical documentation skills, and administrators needed more resources to support the sustainability of collaborative documentation over time. As the first study to explore the implementation of collaborative documentation, these findings highlight ways to improve training and better providers adopting this practice. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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