An evaluation approach of the communication error risk of a metro operation team based on the cloud model.
Problems in aspects including team structure, team members' collaboration, personality differences and language application ability can potentially give rise to communication failures of the entire team and systemic risks. Scant studies have focused on the distinctive risk factors of communication e...
| Publicado en: | International Journal of Occupational Safety & Ergonomics Vol. 31; no. 4; pp. 1142 - 1155 |
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| Autores principales: | , , , , , , , |
| Formato: | equations & formulas research tables/charts Journal Article |
| Publicado: |
Taylor & Francis Ltd
Dec2025
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=189522326&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 189522326 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 10803548 39QK jtl: International Journal of Occupational Safety & Ergonomics issn: 10803548 maglogo: N pubinfo: dt: Dec2025 vid: 31 iid: 4 pid: 377 pub: Taylor & Francis Ltd place: Philadelphia, Pennsylvania artinfo: ui: 189522326 184290392 189522326 189522326 10.1080/10803548.2025.2479905 189522326 ppf: 1142 ppct: 13 formats: tig: atl: An evaluation approach of the communication error risk of a metro operation team based on the cloud model. aug: au: Niu, Chenxu Niu, Ke Zhang, Yaqiong Liu, Wenbo Zhang, Jia Wang, Lei Du, Yihang Sidorenko, Valentina Gennadyevna affil: Zhengzhou Railway Vocational &Technical College, Zhengzhou, China sug: subj: Railroads China Teamwork Cloud Computing Communication Evaluation Human Error Evaluation Risk Assessment Human China Funding Source Male Adult Middle Age Multimethod Studies Interviews Confidence Intervals Language Information Management Knowledge Time Pressure Scales Adult: 19-44 years Middle Aged: 45-64 years Male ab: Problems in aspects including team structure, team members' collaboration, personality differences and language application ability can potentially give rise to communication failures of the entire team and systemic risks. Scant studies have focused on the distinctive risk factors of communication errors and the methods for quantifying these risks. For Zhengzhou metro, critical event technology is employed to construct the factors influencing the risk of communication error of the metro operation team, i.e., interpersonal risk, language application risk and external risk. The analytic hierarchy process (AHP) is utilized to assign weights to each index, and the cloud model is adopted to evaluate the risk of communication error quantitatively. The results indicate that the risks were in the order of interpersonal > external > language application, and the main contributing factors are the risks of information management (U13), global awareness (U14), parallel task processing (U32) and time pressure (U34). pubtype: Academic Journal doctype: equations & formulas research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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