Service Continuity Support Initiatives of Community‐Based Healthcare and Social Care Organisations in Emergencies: A Systematic Review.

Objective: The aim of this systematic review is twofold: firstly, to identify the practice changes and interventions that have been adopted and implemented by community‐based health and social care organisations to ensure service continuity; and second, to explore high‐quality research‐driven recomm...

Descripción completa

Detalles Bibliográficos
Publicado en:Health & Social Care in the Community Vol. 2025; pp. 1 - 36
Autores principales: Nila, Farhana Haque, Villeneuve, Michelle, Subramaniam, Parvathi, Chang, Kuo-Yi Jade, Chen, Qing-Wei
Formato: research systematic review tables/charts Journal Article
Publicado: Wiley-Blackwell 12/14/2025
Acceso en línea:Ver este registro en EBSCOhost
fields @attributes:
  recordID: 1
pdfLink:
plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=190258333&site=ehost-live
header:
  @attributes:
    shortDbName: ccm
    uiTerm: 190258333
    longDbName: CINAHL Complete
    uiTag: AN
  controlInfo:
    bkinfo:
    dissinfo:
    jinfo:
      jid:
        09660410
        EVX
      jtl: Health & Social Care in the Community
      issn: 09660410
      maglogo: Y
    pubinfo:
      dt: 12/14/2025
      vid: 2025
      pid: 480
      pub: Wiley-Blackwell
      place: Malden, Massachusetts
    artinfo:
      ui:
        190258333
        190258333
        190258333
        10.1155/hsc/8870937
        190258333
      ppf: 1
      ppct: 35
      formats:
        fmt:
          – @attributes:
              type: T
          – @attributes:
              type: C
          – @attributes:
              type: P
      tig:
        atl: Service Continuity Support Initiatives of Community‐Based Healthcare and Social Care Organisations in Emergencies: A Systematic Review.
      aug:
        au:
          Nila, Farhana Haque
          Villeneuve, Michelle
          Subramaniam, Parvathi
          Chang, Kuo-Yi Jade
          Chen, Qing-Wei
        affil: Centre for Disability Research and Policy, , The University of Sydney, , Sydney, New South Wales, Australia, sydney.edu.au
      sug:
        subj:
          Social Work Organizations
          Community Health Services Organizations
          Emergencies
          Continuity of Patient Care
          Human
          Systematic Review
          Funding Source
          Medline
          Psycinfo
          Embase
          CINAHL Database
          Descriptive Statistics
          Checklists
          Thematic Analysis
          Data Analysis Software
          Health Resource Allocation
          Workforce Psychosocial Factors
          Organizational Efficiency
          Telehealth
          Hardiness
      ab: Objective: The aim of this systematic review is twofold: firstly, to identify the practice changes and interventions that have been adopted and implemented by community‐based health and social care organisations to ensure service continuity; and second, to explore high‐quality research‐driven recommendations regarding the development, implementation and evaluation of service continuity interventions. Methods: This systematic review was performed in accordance with the Preferred Reporting Items for Systematic Reviews and Meta‐Analyses (PRISMA) guidelines. Eight databases were searched: Medline, PsycINFO, Embase, CINAHL, Scopus, ProQuest, Web of Science and EBSCOhost. Eligible studies were published between January 2000 and August 2022 and primarily focussed on service continuity support initiatives of community‐based health and social care organisations in various natural hazard and health‐related emergencies. Methodological quality of the selected studies was assessed using the Mixed‐Methods Appraisal Tool (MMAT). Thematic analysis of data was conducted. Results: Out of 3195 articles, 35 met the inclusion criteria. Thematic analysis identified that interventions focussed on seven key domains to ensure service continuity: 1. Development or implementation of emergency preparedness and response plans; 2. emergency preparedness of healthcare workers (e.g., training and education); 3. asset mapping or resource management; 4. response strategies (e.g., practice changes, transition to virtual care); 5. workforce health and well‐being; 6. infrastructural and operational resilience; and 7. assessment of e‐health readiness. The findings highlight that community organisations implemented these interventions using their existing capacity, while some required external support. Furthermore, most interventions were reactionary and adopted in response to or during the recovery phase. Conclusion: A comprehensive emergency preparedness plan that outlines service continuity planning for various emergency events will enable more efficient, context‐specific emergency management. This plan should also encompass collaborative activities across various sectors to ensure shared responsibility, enhanced communication and efficient resource management. Future studies could examine the association between organisational characteristics (e.g., type, size and service delivery mode) and intervention effectiveness.
      pubtype: Academic Journal
      doctype:
        research
        systematic review
        tables/charts
        Journal Article
      ougenre: Article
    language: English
    refInfo:
    holdings:
      @attributes:
        islocal: N