Artificial Intelligence and Innovative Technology Applications in Public Administration.

Innovative technologies in public administration refer to current tools and modern methods used to provide higher-quality services to citizens, make public policies more efficient, and optimize management processes. From the perspective of public administration, artificial intelligence and other inn...

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Published in:Itobiad: Journal of the Human & Social Science Researches / İnsan ve Toplum Bilimleri Araştırmaları Dergisi Vol. 14; no. 4; pp. 161 - 184
Main Author: Angın, Cem
Format: Article
Published: Itobiad: Journal of the Human & Social Science Researches 2025
Subjects:
Online Access:View this record in EBSCOhost
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      issn: 21471185
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      dt: 2025
      vid: 14
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      pub: Itobiad: Journal of the Human & Social Science Researches
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        190309778
        10.15869/itobiad.1718443
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      tig:
        atl: Artificial Intelligence and Innovative Technology Applications in Public Administration.
      aug:
        au: Angın, Cem
        affil: Dr. Öğr. Üyesi, Ordu Üniversitesi, İktisadi ve İdari Bilimler Fakültesi, Siyaset Bilimi ve Kamu Yönetimi Bölümü, Ordu, Türkiye.
      su:
        Artificial intelligence
        Public administration
        Public services
        Technological innovations
        Disclosure
        Process optimization
        Digital transformation
        Mathematical optimization
      sug:
        subj:
          Artificial intelligence
          Public administration
          Public services
          Technological innovations
          Disclosure
          Other General Government Support
          Process optimization
          Digital transformation
          Mathematical optimization
      keyword:
        Artificial Intelligence
        Digital Age
        Innovative Technologies
        Public Administration
        Public Service
        Dijital Çağ
        Kamu Hizmeti
        Kamu Yönetimi
        Yapay Zekâ
        Yenilikçi Teknolojiler
        Artificial Intelligence
        Digital Age
        Innovative Technologies
        Public Administration
        Public Service
        Dijital Çağ
        Kamu Hizmeti
        Kamu Yönetimi
        Yapay Zekâ
        Yenilikçi Teknolojiler
      ab: Innovative technologies in public administration refer to current tools and modern methods used to provide higher-quality services to citizens, make public policies more efficient, and optimize management processes. From the perspective of public administration, artificial intelligence and other innovative technologies are not limited solely to the automation of administrative processes but also represent a comprehensive transformation and impact within the managerial ecosystem, including efficiency, effectiveness, transparency, oversight, citizen satisfaction, personalization of services, and participation in decision-making processes. Therefore, artificial intelligence and other innovative technologies are rapidly spreading globally within public administration in line with the goal of a management approach that is consistent with the requirements of the age, able to meet individual demands, citizen-oriented, comprehensive, and effective. The aim of the study is to reveal, through theoretical and practical dimensions, the transformation brought about by the digital age in public administration and the artificial intelligence and other innovative technologies at the center of this transformation. In the study, methodologically, a literature review was utilized in the theoretical dimension, while the comparative method was employed in examining application examples of innovative technologies. The study concluded that artificial intelligence, in particular, along with other innovative technologies, has begun to assume an increasingly decisive role for a sustainable, inclusive, and citizen-oriented understanding of public administration and public service. It is anticipated that the study will contribute to the literature by presenting a broad evaluation framework through concrete examples that demonstrate the effects and contributions of artificial intelligence and innovative technologies on public administration.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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