Trickling out effects of abusive supervision: A social information processing perspective.
Can an employee rationalize their supervisory abuse to the point where sabotaging customers seems justified? Drawing from the social information processing theory perspective, we introduce three distinct types of supervisor–supervisee dyadic cognitive influences (i.e. attention-shifting, role-sendin...
| Published in: | Human Relations Vol. 79; no. 1; pp. 59 - 95 |
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| Main Authors: | , , , , |
| Format: | Article |
| Published: |
Sage Publications Inc.
Jan2026
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| Subjects: | |
| Online Access: | View this record in EBSCOhost |