From Stigma to Acceptance: Ethical Implications of Anthropomorphic Design in Healthcare Chatbots.

Detalles Bibliográficos
Publicado en:Journal of Business Ethics Vol. 203; no. 3; pp. 507 - 530
Autores principales: Chen, Fangyuan, Pang, Yuting, Wang, Lili
Formato: Artículo
Publicado: Springer Nature Jan2026
Acceso en línea:Ver este registro en EBSCOhost
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          Chen, Fangyuan
          Pang, Yuting
          Wang, Lili
        affil:
          https://ror.org/01r4q9n85 Associate professor of marketing at the Faculty of Business Administration, and Asia-Pacific Academy of Economics and Management (APAEM), University of Macau, Macau, China
          https://ror.org/00mcjh785 Assistant professor of marketing at the School of Management, Xiamen University, 361005, Xiamen, China
          https://ror.org/00a2xv884 Professor of marketing at the School of Management, Zhejiang University, 310058, Hangzhou, China
          https://ror.org/00a2xv884 Neuromanagement Lab, Zhejiang University, 310058, Hangzhou, China
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