Social Robotics Is Not (Just) About Machines, It Is About People: Psychology's Role in Developing Social Machines.

Social robotics is a rapidly advancing field dedicated to the development of embodied artificial agents capable of social interaction with humans. These systems are deployed across domains such as health care, education, service, and entertainment—contexts that demand nuanced social competence. Yet,...

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Publicado en:Annual Review of Psychology Vol. 77; no. 1; pp. 649 - 679
Autores principales: Cross, Emily S., Kappas, Arvid
Formato: Artículo
Publicado: Annual Reviews Inc. 2026
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Social Robotics Is Not (Just) About Machines, It Is About People: Psychology's Role in Developing Social Machines.
      aug:
        au:
          Cross, Emily S.
          Kappas, Arvid
        affil:
          Social Brain Sciences Lab, Department of Humanities, Social and Political Sciences, ETH Zurich, Zurich, Switzerland
          Neuroscience Center Zurich, Zurich, Switzerland
          School of Business, Social and Decision Sciences, Constructor University, Bremen, Germany
      su:
        Social psychology
        Professional ethics
        Artificial intelligence
        Culture
        Emotions
        Educational technology
        Psychology
        Nonverbal communication
        Motivation (Psychology)
        Social skills
        Personality
        Facial expression
        Robotics
        Theory
        User interfaces
      sug:
        subj:
          Social psychology
          Professional ethics
          Artificial intelligence
          Culture
          Emotions
          Educational technology
          Psychology
          Nonverbal communication
          Motivation (Psychology)
          Social skills
          Personality
          Facial expression
          Robotics
          Theory
          User interfaces
      keyword:
        affective computing
        anthropomorphism
        embodiment
        HRI
        human–robot interaction
        social interaction
        social robotics
        affective computing
        anthropomorphism
        embodiment
        HRI
        human–robot interaction
        social interaction
        social robotics
      ab: Social robotics is a rapidly advancing field dedicated to the development of embodied artificial agents capable of social interaction with humans. These systems are deployed across domains such as health care, education, service, and entertainment—contexts that demand nuanced social competence. Yet, the social dimension of social robotics remains insufficiently conceptualized and empirically grounded. Many companies have failed as their robots struggle to sustain meaningful, long-term engagement with users. Understanding human responses to these agents requires robust psychological frameworks. While prior work has emphasized emotion expression and affective cues, human social interaction is shaped by broader constructs, including individual goals and roles, self-presentation, and culture. Generative artificial intelligence is reshaping human–robot interaction but has yet to resolve foundational challenges in social engagement. Addressing these gaps necessitates deeper integration of psychological theory, methodology, and data. A sustained dialogue between psychology and robotics holds promise not only for advancing socially adept machines but also for enriching psychological science itself.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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