After Action Reviews, Learning Lessons and Post-Crisis Assessment of Crisis and Risk Communication.
After-Action Reviews (AARs) have become essential tools for organizational learning and development, particularly in post-crisis contexts such as public health emergencies. This study examines the processes, characteristics, and challenges of AARs, focusing on their application during the COVID-19 p...
| Publicado en: | Health Communication Vol. 41; no. 3; pp. 385 - 398 |
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| Autores principales: | , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Taylor & Francis Ltd
Mar2026
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=191515078&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 191515078 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 10410236 7LW jtl: Health Communication issn: 10410236 maglogo: N pubinfo: dt: Mar2026 vid: 41 iid: 3 pid: 377 pub: Taylor & Francis Ltd place: Philadelphia, Pennsylvania artinfo: ui: 191515078 191515078 191515078 10.1080/10410236.2025.2454243 191515078 ppf: 385 ppct: 13 formats: tig: atl: After Action Reviews, Learning Lessons and Post-Crisis Assessment of Crisis and Risk Communication. aug: au: Akhther, Najma Zakaria, Muhammad Seeger, Matthew W. affil: School of Business, State University of New York at Oswego sug: subj: Task Performance and Analysis Learning Communication COVID-19 Pandemic Public Health Emergencies Disaster Planning Risk Assessment Human United States Narratives Descriptive Statistics Analytic Research Thematic Analysis Pandemic Preparedness Hardiness Risk Management Organizational Culture Organizational Development ab: After-Action Reviews (AARs) have become essential tools for organizational learning and development, particularly in post-crisis contexts such as public health emergencies. This study examines the processes, characteristics, and challenges of AARs, focusing on their application during the COVID-19 pandemic. We conceptualize AARs as communication processes that enact, encode, and disseminate lessons learned, contributing to organizational resilience and innovation. By analyzing a sample of COVID-19 AARs from various organizations, we explore the variability in AAR form, structure, and content across different organizational levels. Our findings reveal consistent themes in assessment and recommendations, particularly emphasizing the importance of communication, coordination, and inclusive planning for vulnerable populations. Results highlight the significance of AARs as tools for translating crisis experiences into actionable insights for future pandemic preparedness and response. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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