Usability and potential impact of a web-based literacy-oriented intervention for community-dwelling patients with complex care needs: a mixed methods case report.
Background: Community-dwelling patients with complex care needs (hereafter "patients") seek information to choose optimal care. However, patients with low ehealth literacy often have difficulty finding trustworthy, easy-to-understand information. Improving their ehealth literacy can lead to multiple...
| Publicado en: | Journal of the Medical Library Association Vol. 114; no. 1; pp. 38 - 46 |
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| Autores principales: | , , , , , , , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
University of Pittsburgh, University Library System
Jan2026
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=191905643&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 191905643 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 15365050 PI8 jtl: Journal of the Medical Library Association issn: 15365050 maglogo: N pubinfo: dt: Jan2026 vid: 114 iid: 1 pid: 60406 pub: University of Pittsburgh, University Library System place: Pittsburgh, Pennsylvania artinfo: ui: 191905643 191905643 191905643 10.5195/jmla.2026.1756 191905643 ppf: 38 ppct: 8 formats: fmt: @attributes: type: P tig: atl: Usability and potential impact of a web-based literacy-oriented intervention for community-dwelling patients with complex care needs: a mixed methods case report. aug: au: Pluye, Pierre Granikov, Vera Paquet, Virginie Frati, Francesca Balli, Fabio Dai, Jiamin El Sherif, Reem Hong, Quan Nha Grad, Roland M. affil: Department of Family Medicine, McGill University, Montréal, Canada sug: subj: Health Literacy Evaluation Internet-Based Intervention Evaluation Usability Study Evaluation Community Living Community Health Services Patients Psychosocial Factors Patient Attitudes Evaluation Human Male Female Middle Age Aged Quantitative Studies Qualitative Studies Descriptive Statistics Questionnaires Self Report Semi-Structured Interview Exploratory Research Content Analysis Educational Technology Middle Aged: 45-64 years Aged: 65+ years Male Female ab: Background: Community-dwelling patients with complex care needs (hereafter "patients") seek information to choose optimal care. However, patients with low ehealth literacy often have difficulty finding trustworthy, easy-to-understand information. Improving their ehealth literacy can lead to multiple positive health outcomes. This study aimed to describe patients' perceptions of the usability and potential impacts of a web-based, ehealth literacy--oriented intervention. Case Description: To support patients in finding, appraising, and using online health information (the three core principles of ehealth literacy) we developed the Online Health Information Aid (OHIA), which includes a website, an educational video, and a game. An evaluation was conducted with five patients who received the intervention. Preintervention (Day 1) and post-intervention (Day 30) data were collected. Quantitative data were analyzed using descriptive statistics, and qualitative data were analyzed using content analysis. Quantitative and qualitative results were compared in a joint display. Participants included three women and two men aged 46 to 71 years (mean age: 62) with two to 11 chronic health conditions (mean: 5) and two to 20 medications (mean: 10). Participants found the website usable (e.g., "good tool"). For the video, usability scores were high (67%-96%; mean: 79%) with positive comments (e.g., "good and helpful"). However, the game's usability was lower (40%-78%; mean: 60%), and comments were negative (e.g., "complex and not readable"). For three participants, ehealth literacy levels (n=2) and/or knowledge for appraising online health information (n=2) increased post-intervention. However, they did not perceive any impact of the intervention. Conclusion: These results suggest that the OHIA intervention, specifically the website and the video, is a promising approach to improving ehealth literacy among people with lower education, and a family income below or around the poverty line, including patients with complex care needs. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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