A Usability Evaluation of a Touchscreen Workstation on Wheels in a Simulated Emergency Department Workflow.

Background: Touchscreens have become ubiquitous in our daily lives, offering a comfortable and natural human-technology interactive experience. There exists a gap in the literature regarding the usability and efficiency of a touchscreen workstation on wheels (WOW) within an emergency department (ED)...

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Publicado en:McGill Journal of Medicine Vol. 22; no. 1; pp. 1 - 10
Autores principales: Razzaq, Saad, Idrissi, Omar, Rose, Jake, Marquez, Santiago, Correa, Jose, Robert, Antony
Formato: research tables/charts randomized controlled trial Journal Article
Publicado: McGill University, Faculty of Medicine 2025
Acceso en línea:Ver este registro en EBSCOhost
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      pub: McGill University, Faculty of Medicine
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        10.26443/mjm.v22i1.1150
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        atl: A Usability Evaluation of a Touchscreen Workstation on Wheels in a Simulated Emergency Department Workflow.
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          Razzaq, Saad
          Idrissi, Omar
          Rose, Jake
          Marquez, Santiago
          Correa, Jose
          Robert, Antony
        affil: Faculty of Medicine & Health Sciences, McGill University, Montréal, Québec, Canada
      sug:
        subj:
          Electronic Health Records
          Emergency Service
          Workflow
          Computer Terminals
          User-Computer Interface
          Hospital Units
          Human
          Male
          Female
          Adult
          Randomized Controlled Trials
          Random Assignment
          Crossover Design
          Convenience Sample
          Task Performance and Analysis
          Questionnaires
          Multiple Linear Regression
          Descriptive Statistics
          Confidence Intervals
          Spearman's Rank Correlation Coefficient
          Data Analysis Software
          Adult: 19-44 years
          Male
          Female
      ab: Background: Touchscreens have become ubiquitous in our daily lives, offering a comfortable and natural human-technology interactive experience. There exists a gap in the literature regarding the usability and efficiency of a touchscreen workstation on wheels (WOW) within an emergency department (ED) workflow, specifically with electronic medical record (EMR) systems designed for keyboard and mouse. Methods: This was a randomized, controlled, 2-intervention-2-period crossover study comparing a touchscreen to a non-touchscreenWOW. Participants were asked to complete a series of seven tasks that are typically done in the ED followed by the completion of a post-study questionnaire. Results: A total of 24 people (12 attendings, 12 resident physicians) participated in the study. Results from the linear mixed model regression analyses showed no evidence to reject the hypothesis that the average time to complete each task and the average total time to complete all tasks combined were similar (p>0.05) between the touchscreen and nontouchscreen WOW. Results from the post-study questionnaire using a 7-point Likert scale (Figure 1) demonstrated that the majority (>50%) of participants agreed to most questions favoring intention to use (BU), ease of use (PEOU), perceived usefulness (PU), and attitude towards utilization (AU) of the touchscreenWOW. Conclusion: This study builds on previous work on touchscreen devices by specifically evaluating the usability and efficiency of touchscreen WOWs in a controlled, simulation-based setting, differentiating from prior studies on tablets at the bedside. Future studies, should evaluate the impact of touchscreen-friendly EMR designs on clinical workflows in the ED.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        randomized controlled trial
        Journal Article
      ougenre: Article
    language: English
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