Leveraging feedback mechanisms to improve the quality of objective structured clinical examinations in Singapore: an exploratory action research study.

Purpose: Variability in examiner scoring threatens the fairness and reliability of objective structured clinical examinations (OSCEs). While examiner standardization exists, there is currently no structured, psychometric-informed, individualized feedback mechanism for examiners. This study explored...

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Publicado en:Journal of Educational Evaluation for Health Professions Vol. 22; pp. 1 - 9
Autores principales: Jillian Yeo, Han Ting, Samarasekera, Dujeepa Dasharatha, Dean, Michael
Formato: pictorial research tables/charts Journal Article
Publicado: National Health Personnel Licensing Examination Board 2025
Acceso en línea:Ver este registro en EBSCOhost
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      dt: 2025
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      pub: National Health Personnel Licensing Examination Board
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        10.3352/jeehp.2025.22.28
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        atl: Leveraging feedback mechanisms to improve the quality of objective structured clinical examinations in Singapore: an exploratory action research study.
      aug:
        au:
          Jillian Yeo, Han Ting
          Samarasekera, Dujeepa Dasharatha
          Dean, Michael
        affil: Centre for Medical Education (CenMED), Yong Loo Lin School of Medicine, National University of Singapore, Singapore
      sug:
        subj:
          Feedback
          Quality Improvement
          Education, Medical Singapore
          Clinical Competence Evaluation
          Educational Measurement
          Human
          Exploratory Research
          Action Research
          Singapore
          Pilot Studies
          Psychometrics
          Thematic Analysis
          Nomenclature
          Confidence
          Self Regulation
          Semi-Structured Interview
          Purposive Sample
          Interview Guides
          Descriptive Statistics
          Data Analysis Software
      ab: Purpose: Variability in examiner scoring threatens the fairness and reliability of objective structured clinical examinations (OSCEs). While examiner standardization exists, there is currently no structured, psychometric-informed, individualized feedback mechanism for examiners. This study explored the feasibility and perceived value of such a mechanism using an action research approach to co-design and iteratively refine examiner feedback reports. Methods: Two exploratory cycles were conducted between November 2023 and June 2024 with phase 4 OSCE examiners at the Yong Loo Lin School of Medicine. In cycle 1, psychometric analyses of examiner scoring for a phase 4 OSCE informed the design of individualized reports, which were evaluated through interviews. Revisions were made to the format of the report and implemented in cycle 2, where examiner responses were again collected. Data were analyzed thematically, supported by reflective logs and field notes. Results: Nine examiners participated in cycle 1 and 7 in cycle 2. In cycle 1, examiners highlighted challenges in interpreting complex terminology, leading to report refinements such as glossaries and visual graphs. In cycle 2, examiners demonstrated greater confidence in applying feedback, requested longitudinal reports, and shifted from initial resistance to reflective engagement. Across cycles, the reports improved credibility, neutrality, and examiner self-regulation. Conclusion: This exploratory study suggests that psychometric-informed feedback reports can facilitate examiner reflection and transparency in OSCEs. While the findings highlight feasibility and examiner acceptance, longitudinal delivery of feedback, collection of quantitative outcome data, and larger samples are needed to establish whether such reports improve scoring consistency and assessment fairness.
      pubtype: Academic Journal
      doctype:
        pictorial
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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