Co‐Creating a Digital Learning Platform for Cross‐Sectoral Virtual Consultations: An Action Research Study.

Aim: To co‐create a digital education and training programme that actively engages healthcare professionals, patients and their families, preparing them for effective participation in cross‐sectoral virtual consultations. Design: This action research study was conducted through three iterative works...

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Publicado en:Scandinavian Journal of Caring Sciences Vol. 40; no. 1; pp. 1 - 11
Autores principales: Bagger, Bettan, Nielsen, Martine Vorning, Andersen, Heidi Myglegård, Høgsgaard, Ditte, Hägi‐Pedersen, Mai‐Britt
Formato: pictorial research tables/charts Journal Article
Publicado: Wiley-Blackwell Mar2026
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Mar2026
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      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        atl: Co‐Creating a Digital Learning Platform for Cross‐Sectoral Virtual Consultations: An Action Research Study.
      aug:
        au:
          Bagger, Bettan
          Nielsen, Martine Vorning
          Andersen, Heidi Myglegård
          Høgsgaard, Ditte
          Hägi‐Pedersen, Mai‐Britt
        affil: Center for Nursing, University College Absalon, Naestved, Denmark
      sug:
        subj:
          Health Personnel Education
          Online Education
          Learning Methods
          Referral and Consultation
          Videoconferencing
          Family Psychosocial Factors
          Stakeholder Participation
          Program Development
          Human
          Funding Source
          Denmark
          Action Research
          Conceptual Framework
          Thematic Analysis
          Patient Centered Care
          Discussion
          Professional Competence
          Communication
          Leadership
          Patient Participation
      ab: Aim: To co‐create a digital education and training programme that actively engages healthcare professionals, patients and their families, preparing them for effective participation in cross‐sectoral virtual consultations. Design: This action research study was conducted through three iterative workshops involving hospital and primary care professionals, general practitioners, municipal nurses, patients, relatives and researchers. Data were collected from group discussions, field notes and visual materials and analysed thematically. Results: The co‐creation process identified essential competencies in communication, technical proficiency, meeting leadership and patient engagement. These were translated into eight targeted learning modules and an explainer video, forming an accessible digital training platform. The Calgary‐Cambridge guide informed the communication framework used within the learning modules to support patient‐centred virtual care. Stakeholder feedback confirmed the programme's relevance, usability and potential for broader implementation. Conclusion: The study demonstrates that collaborative, practice‐based co‐creation supports the development of digital and communicative competencies across sectors. The resulting platform offers a transferable model for integrating virtual consultations in future healthcare education and practice. Patient or Public Contribution: Patients and relatives actively participated in workshops, significantly contributing to content identification, platform development and the emphasis on patient‐centred communication.
      pubtype: Academic Journal
      doctype:
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        research
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      ougenre: Article
    language: English
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