"They felt like safe questions in a safe environment" : A qualitative study examining the implementation of an Indigenous virtual primary care patient experience tool.
Objective: Indigenous people face inequities when accessing primary care. It is critical to center Indigenous people and their lived experiences within primary care improvements to address these ongoing inequities. Methods: Using the Theoretical Domains Framework (TDF), the purpose of this study was...
| Publicado en: | Health Informatics Journal Vol. 32; no. 1; pp. 1 - 13 |
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| Autores principales: | , , , , , , , , , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
Jan-Mar2026
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=192656076&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 192656076 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 14604582 EJK jtl: Health Informatics Journal issn: 14604582 maglogo: Y pubinfo: dt: Jan-Mar2026 vid: 32 iid: 1 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 192656076 192656076 192656076 10.1177/14604582261431586 192656076 ppf: 1 ppct: 12 formats: tig: atl: "They felt like safe questions in a safe environment" : A qualitative study examining the implementation of an Indigenous virtual primary care patient experience tool. aug: au: Roach, Pamela Zaretsky, Lisa Ody, Meagan Hoeber, Michelle Montesanti, Stephanie Henderson, Rita Oster, Richard T. Regehr, Sonya Bablitz, Cara Barnabe, Cheryl Sauro, Khara affil: Family Medicine, Cumming School of Medicine, University of Calgary, Calgary, AB, Canada sug: subj: Telehealth Primary Health Care Patient Attitudes Evaluation Health Services, Indigenous Quality Improvement Human Male Female Adolescence Adult Middle Age Aged Aged, 80 and Over Qualitative Studies Convenience Sample Purposive Sample Semi-Structured Interview Implementation Science Thematic Analysis Indigenous Health Funding Source Health Services Accessibility Healthcare Disparities Quality of Health Care Adolescent: 13-18 years Adult: 19-44 years Middle Aged: 45-64 years Aged: 65+ years Aged, 80 & over Male Female ab: Objective: Indigenous people face inequities when accessing primary care. It is critical to center Indigenous people and their lived experiences within primary care improvements to address these ongoing inequities. Methods: Using the Theoretical Domains Framework (TDF), the purpose of this study was to understand the barriers and facilitators to implementation of an Indigenous patient experience tool in virtual care. Results: Nineteen interviews were completed with participants that included 12 patients and seven physicians and data were analyzed using reflexive thematic analysis. Themes endorsed by participants were directly related to four TDF domains: 1) Beliefs about consequences; 2) Environmental context and resources; 3) Skills; and 4) Knowledge. This study found that both patients and providers found the implementation and use of the Access, Relationships, Quality, and Safety (ARQS) tool both useful and relevant. Conclusion: Future research should explore if sustained and recurrent use of the tool within therapeutic relationships leads to improvements in the delivery of virtual primary healthcare. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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