Integrating Social Work Services in an Established Low Vision Service: Lessons Learned from a One-Year Pilot Program.

Background: Individuals with visual impairment face challenges in addressing transportation access, employment placement, and mental health awareness and counseling. Accessing resources is difficult for patients and providers lacking training. Social workers can bridge these gaps. This paper reviews...

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Publicado en:Optometry & Visual Performance Vol. 14; no. 1; pp. 24 - 31
Autor principal: Squier, Karen
Formato: research tables/charts Journal Article
Publicado: Optometric Extension Program Mar2026
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Mar2026
      vid: 14
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      pub: Optometric Extension Program
      place: Lutherville Timonium, Maryland
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        atl: Integrating Social Work Services in an Established Low Vision Service: Lessons Learned from a One-Year Pilot Program.
      aug:
        au: Squier, Karen
        affil: Southern College of Optometry, Memphis, Tennessee.
      sug:
        subj:
          Social Work Service
          Health Care Delivery, Integrated
          Mental Health Evaluation
          Treatment Outcomes
          Program Implementation
          Referral and Consultation
          Vision, Subnormal Prevention and Control
          Outpatient Service
          Human
          Pilot Studies
          Transportation
          Employment
          Mental Health
          Case Management
          United States
          Support, Psychosocial
          Patient Navigation
          Health Literacy
          Adaptation, Psychological
          Glaucoma Prevention and Control
          Macular Degeneration Prevention and Control
          Optic Atrophy Prevention and Control
          Diabetic Retinopathy Prevention and Control
          Counseling
          Descriptive Statistics
          Male
          Female
          Male
          Female
      ab: Background: Individuals with visual impairment face challenges in addressing transportation access, employment placement, and mental health awareness and counseling. Accessing resources is difficult for patients and providers lacking training. Social workers can bridge these gaps. This paper reviews lessons from integrating a new social work service into an existing low vision clinic. Methods: The Low Vision Service at The Eye Center of the Southern College of Optometry received a private grant to hire a social worker (SW) for one year. The social worker kept a log of all the patients with whom she interacted during this term. Using the patient logs, a record review and assessment of interactions with each patient were evaluated. Results: The SW evaluated 236 patients. Case management and referrals comprised the majority of the SW’s efforts, as requested by patients. Counseling and emotional support were rarely implemented by the SW. Program sustainability was a challenge. Conclusions: While our program provided requested support to our patients, it functioned more as a patient navigation and case management program than one that highlighted the SW’s expertise. Incorporating patient input and creating a structured internal program and education for appropriate referrals, as directed by the SW, would have provided an opportunity for a more robust program highlighting the key skills a SW can offer.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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