Online Technical Assistance to Enhance Employment Outcomes for Adults with Serious Mental Health Conditions in Public Behavioral Health Systems: What Works in a Virtual Setting?
Background: Technical Assistance (TA) can be an effective implementation science tool to address barriers to incorporating evidence-based practices in behavioral health. The growth in virtual training and communication provides potential to expand access to TA. Given this potential, there is a need...
| Publicado en: | Journal of Vocational Rehabilitation Vol. 64; no. 3; pp. 216 - 227 |
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| Autores principales: | , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
May2026
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=192937012&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 192937012 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 10522263 3O2 jtl: Journal of Vocational Rehabilitation issn: 10522263 maglogo: N pubinfo: dt: May2026 vid: 64 iid: 3 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 192937012 192336708 192937012 192937012 10.1177/10522263261430705 192937012 ppf: 216 ppct: 11 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: Online Technical Assistance to Enhance Employment Outcomes for Adults with Serious Mental Health Conditions in Public Behavioral Health Systems: What Works in a Virtual Setting? aug: au: Marrone, Joseph Burke-Miller, Jane K Farkas, Marianne affil: Center for Psychiatric Rehabilitation, College of Health and Rehabilitation Sciences, Boston University, Boston, MA, USA sug: subj: Mental Disorders Rehabilitation Telehealth Mental Health Services Rehabilitation, Vocational Methods Employment Program Evaluation Human United States Funding Source Persons with Mental Disorders Implementation Science Medical Practice, Evidence-Based Technology, Medical Digital Technology Organizational Change Collaboration Male Female Adult Quantitative Studies Interviews Adult: 19-44 years Male Female ab: Background: Technical Assistance (TA) can be an effective implementation science tool to address barriers to incorporating evidence-based practices in behavioral health. The growth in virtual training and communication provides potential to expand access to TA. Given this potential, there is a need to evaluate the feasibility, acceptability, and potential impact of remote TA. Objective: The purpose of this project was to develop and evaluate an Enhanced-Online TA Response (E-OTAR) model intended to build system capacity for enhancing employment outcomes for adults with serious mental health conditions. Method: E-OTAR consisted of 40–80 hours of tailored virtual sessions over 12–24 months across 15 sites nationwide using web-based technologies. Qualitative and quantitative measures were used to assess facilitators, barriers, and outcomes. Results: TA utility was rated highly in areas of shared information/resources, goal development and refinement, and amount of virtual contact. Sites reported enhanced capacity through increased knowledge and improvements in agency coordination, referrals, and expectations. Acceptability of the virtual nature of the TA and other model facilitators and barriers are presented. Conclusion: The project developed an online TA model, offering a relatively low-cost method for assisting organizations to develop capacity for enhancing services. The E-OTAR model is a feasible option and works effectively when sites have an active local team, clear goals, and a continued system-wide commitment to employment outcomes. As virtual TA is likely to burgeon, there is a need to incorporate structured needs analysis and evaluation tools. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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