The Willingness to Utilize Psychological Health Applications Among Saudis: A Study Guided by the Unified Theory of Acceptance and Use of Technology (UTAUT).

Digital mental health interventions are increasingly used to address gaps in access to psychological services in Saudi Arabia. However, cultural, technological, and usability factors may shape public acceptance of these tools. This study examines the willingness of Saudis to use the Labayh mental he...

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Publicado en:Inquiry (00469580) Vol. 63; pp. 1 - 13
Autor principal: Alhugbani, Hessah F
Formato: Artículo
Publicado: Sage Publications Inc. 4/9/2026
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: The Willingness to Utilize Psychological Health Applications Among Saudis: A Study Guided by the Unified Theory of Acceptance and Use of Technology (UTAUT).
      aug:
        au: Alhugbani, Hessah F
        affil: King Saud University, Riyadh, Saudi Arabia
      su:
        Mobile apps
        Cross-sectional method
        Mental health services
        Health attitudes
        T-test (Statistics)
        Digital health
        Saudi Arabians
        Multiple regression analysis
        Statistical sampling
        Quantitative research
        Descriptive statistics
        Psychology
        Intention
        One-way analysis of variance
        Data analysis software
        Theory
        Saudi Arabia
      sug:
        subj:
          Saudi Arabia
          Mobile apps
          Cross-sectional method
          Mental health services
          Health attitudes
          T-test (Statistics)
          Digital health
          Saudi Arabians
          Multiple regression analysis
          Statistical sampling
          Quantitative research
          Descriptive statistics
          Psychology
          Intention
          One-way analysis of variance
          Data analysis software
          Theory
      keyword:
        digital interventions
        Labayh app
        psychological health
        psychological health online interventions
        psychological stigma
        unified theory of acceptance and use of technology (UTAUT)
      ab: Digital mental health interventions are increasingly used to address gaps in access to psychological services in Saudi Arabia. However, cultural, technological, and usability factors may shape public acceptance of these tools. This study examines the willingness of Saudis to use the Labayh mental health application, guided by the Unified Theory of Acceptance and Use of Technology (UTAUT), focusing on the roles of performance expectancy, effort expectancy, social influence, and facilitating conditions. A cross-sectional online survey was administered to adult participants (n = 307). Validated UTAUT measures were used, and multiple regression analyses tested the effects of the 4 constructs on behavioral intention to use the application. The findings supported 3 of the 4 UTAUT constructs. Performance expectancy was the strongest predictor of behavioral intention. Effort expectancy also had a significant effect, indicating that ease of use increased adoption. Social influence significantly predicted intention, particularly among younger respondents, underscoring the role of peers, family, and clinicians. By contrast, facilitating conditions were not significant, likely reflecting a ceiling effect whereby most participants already possessed sufficient access and technical readiness, making this factor less relevant. These results indicate that acceptance of digital mental health applications in Saudi Arabia is primarily driven by perceived usefulness, ease of use, and social endorsement, whereas infrastructure plays a limited role. Efforts to increase adoption should prioritize culturally sensitive communication, usability-centered design, and engagement with trusted social and clinical influencers to encourage sustained uptake across diverse groups of users nationwide. No clinical trial registration applies.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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