A Cross-Sectional Latent Class Analysis of 3 Distinct Satisfaction Subgroups Among Non-Local Patients in VIP Outpatient.
To meet the personalized needs of patients, VIP (Very Important Person) outpatient clinics, operating as a private practice, are an important option for non-local patients who often lack familiarity with medical procedures and seek efficient care within a limited timeframe. This study aimed to addre...
| Publicado en: | Inquiry (00469580) Vol. 63; pp. 1 - 14 |
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| Autores principales: | , , , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
4/10/2026
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=192937297&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 192937297 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 00469580 INQ jtl: Inquiry (00469580) issn: 00469580 maglogo: Y pubinfo: dt: 4/10/2026 vid: 63 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 192937297 192937297 192937297 10.1177/00469580261433923 192937297 ppf: 1 ppct: 13 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: A Cross-Sectional Latent Class Analysis of 3 Distinct Satisfaction Subgroups Among Non-Local Patients in VIP Outpatient. aug: au: Wang, Huilin Wang, Hao Fang, Hongjun Guan, Sinan Li, Jing affil: Peking University First Hospital, Beijing, China sug: subj: Medical Tourism Ambulatory Care Professional-Patient Relations Membership Ambulatory Care Facilities Health Services Needs and Demand Health Services Accessibility Patient Satisfaction Evaluation Human Male Female Infant, Newborn Infant Child, Preschool Child Adolescence Adult Outpatients Tertiary Health Care Cross Sectional Studies Structural Equation Modeling Convenience Sample Comparative Studies Descriptive Statistics Data Analysis Software Conceptual Framework Descriptive Research Questionnaires Factor Analysis Multiple Logistic Regression Chi Square Test Odds Ratio Confidence Intervals Private Practice Patient Attitudes Evaluation Attitude to Health Evaluation Funding Source Infant, Newborn: birth-1 month Infant: 1-23 months Child, Preschool: 2-5 years Child: 6-12 years Adolescent: 13-18 years Adult: 19-44 years Male Female ab: To meet the personalized needs of patients, VIP (Very Important Person) outpatient clinics, operating as a private practice, are an important option for non-local patients who often lack familiarity with medical procedures and seek efficient care within a limited timeframe. This study aimed to address 2 core questions: what are the distinct satisfaction classes among non-local patients, and what factors determine membership in these patterns? Accordingly, it sought to identify these latent subgroups and analyze their determinants. A cross-sectional study was conducted among 1961 non-local patients who attended the VIP outpatient clinic at a tertiary hospital between June and July 2025. Quantitative data were collected using a 5-point Likert scale designed to measure patient satisfaction. Based on the Structure-Process-Outcome (SPO) Model, latent class analysis (LCA) was performed to identify distinct satisfaction subgroups, and chi-square tests and multiple logistic regression were applied. Three latent classes were identified based on Mplus 8.4: high satisfaction (69.4%), high medical care, low environmental service (19.8%), and low medical professionalism–high non-technical quality (10.8%). 47.4% patients aged 0 to 44, and the majority of participants (71.3%) communicated with the doctor no more than 20 min. Multiple logistic regression indicated that age, length of communication with the doctor, waiting time before consultation, and whether the check up in the clinical laboratory or endoscopy center were the main associated factors (all P <.05). For different patient groups, these data suggest that tools, the psychological needs of younger patients, and training doctors in efficient communication techniques may improve patient acceptance of health care. Additionally, optimizing the environment in auxiliary examination departments to better accommodate nonclinical needs is recommended. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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