The impact of diversity on the performance of work teams: A global study.
This article investigates the impact of various diversity dimensions and team characteristics on the performance of 911 sales teams within a multinational information technology company operating across 39 countries. Using stepwise regression analysis, the study finds that nationality diversity and...
| Publicado en: | International Labour Review Vol. 164; no. 4; pp. 1 - 23 |
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| Autores principales: | , , , |
| Formato: | Artículo |
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Open Library of Humanities
2025
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| Materias: | |
| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=193035747&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 193035747 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 00207780 ILB jtl: International Labour Review issn: 00207780 maglogo: N pubinfo: dt: 2025 vid: 164 iid: 4 pid: 15576 pub: Open Library of Humanities artinfo: ui: 193035747 10.16995/ilr.23795 ppf: 1 ppct: 22 formats: fmt: @attributes: type: P size: 2.6MB tig: atl: The impact of diversity on the performance of work teams: A global study. aug: au: Michalička, Tomáš Lančarič, Drahoslav Nambuge, Dimuth Munk, Michal affil: Faculty of Economics and Management, Slovak University of Agriculture in Nitra Faculty of National Sciences and Informatics, Constantine the Philosopher University in Nitra su: Teams in the workplace International business enterprises Cultural pluralism Inclusive leadership Diversity & inclusion policies Collective efficacy sug: subj: Teams in the workplace International business enterprises Cultural pluralism Inclusive leadership Diversity & inclusion policies Collective efficacy keyword: company performance diversity management work team diversity work team performance company performance diversity management work team diversity work team performance ab: This article investigates the impact of various diversity dimensions and team characteristics on the performance of 911 sales teams within a multinational information technology company operating across 39 countries. Using stepwise regression analysis, the study finds that nationality diversity and job specialization diversity significantly enhance team performance, while greater diversity in first languages, larger team size, and longer managerial tenure negatively affect performance. Gender diversity, gender of the team manager, team members’ work experience, seniority, and team structure stability show no significant influence on team outcomes, which the authors attribute to the company’s active diversity management and standardized onboarding practices. The research highlights the importance of effective diversity management, inclusive leadership, and tailored training to leverage the benefits of diversity while mitigating challenges such as communication barriers and coordination difficulties. Limitations include the focus on a single industry and function, pre-pandemic data, and a one-year performance snapshot, suggesting avenues for future research on diversity’s evolving role in varied organizational contexts. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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